Reading
Revathy S devan
BANK ASSURANCE
REVATHY NILAYAM KANAKKULAM UCHAKKADA P OTHIRUVANANTHAPURAM
Summary
Dynamic Relationship Manager with a proven track record at NIVA BUPA HEALTH INSURANCE, excelling in customer service and relationship building. Expert in tailoring financial solutions, I consistently exceeded performance metrics while fostering trust and satisfaction among clients. Strong communicator with a deep understanding of banking products and a commitment to enhancing customer experiences.
Overview
2
2
years of professional experience
1
1
Language
Work History
Relationship Manager
NIVA BUPA HEALTH INSURANCE
01.2025 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Relationship Manager
STAR HEALTH INSURANCE FEDERAL BANK
02.2024 - 09.2024
- Addressed customer inquiries to build trust and enhance satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Customer Service Representative
KLM AXIVA FIN VEST
08.2023 - 02.2024
Education
HDC&M -
ICM POOJAPPURA
THIRUVANANTHAPURAM 03.2022
High School Diploma -
GOVERNMENT V&HSS KULATHOOR
THIRUVANANTHAPURAM 03.2004
Bachelor of Arts - NSS COLLEGE FOR WOMEN NEERAMANKARA
GOVERNMENT VOCATIONAL & HIGHER SECONDARY SCHOOL KULATHOOR
THIRUVANANTHAPURAM High School Diploma -
SREE DEVI GIRLS HIGHER SECONDARY SCHOOL KOLLEM ODE
KOLLEMCODE03.2004
Skills
Relationship building
Customer relationships
Relationship management
Customer service
Team building
Interests
Timeline
Relationship Manager
NIVA BUPA HEALTH INSURANCE
01.2025 - Current
Relationship Manager
STAR HEALTH INSURANCE FEDERAL BANK
02.2024 - 09.2024
Customer Service Representative
KLM AXIVA FIN VEST
08.2023 - 02.2024
HDC&M -
ICM POOJAPPURA
High School Diploma -
GOVERNMENT V&HSS KULATHOOR
Bachelor of Arts - NSS COLLEGE FOR WOMEN NEERAMANKARA
GOVERNMENT VOCATIONAL & HIGHER SECONDARY SCHOOL KULATHOOR
High School Diploma -
SREE DEVI GIRLS HIGHER SECONDARY SCHOOL KOLLEM ODE