Summary
Overview
Work History
Education
Skills
Technical Proficiency
Certification
Accomplishments
Timeline
Generic

Revati Shinde

Pune

Summary

  • Results-driven IT consultant with 3 years of experience providing exceptional support to business users in SAP SD activities within the OTC cycle.
  • A proactive problem-solver with strong analytical skills and a proven track record of successfully implementing and supporting SAP SD solution in complex environments.
  • Adept at collaborating with cross-functional teams and communicating complex technical concepts to both technical and non-technical stakeholders.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Infosys Pvt. Ltd.
Pune
09.2021 - Current
  • Provided comprehensive support to US business users for SAP SD activities within the OTC cycle.
  • Collaborated closely with cross-functional teams to gather requirements, analyze business needs, and propose effective solutions within the SAP SD module.
  • Successfully implemented and maintained SAP systems, ensuring smooth integration and adherence to industry best practices.
  • Proactively identified potential challenges and bottlenecks, promptly escalating critical issues to appropriate stakeholders, while providing comprehensive updates on the status and resolution progress. Maintained a customer-centric approach, actively listening to client concerns, and offering solutions aligned with their business objectives.

Education

BE Computer Engineering -

ISB&M School of Technology, Nande, Pune, Pune University
01.2021

Diploma -

Government Polytechnic Pune, Government Autonomous Board
01.2018

SSC -

Modern Highschool Ganeshkhind Pune, Maharashtra State Board
01.2015

Skills

  • SAP SD Module
  • Ticketing Tool: Service Now

Technical Proficiency

  • Proven track record of driving and implementing various initiatives aimed at reducing incidents.
  • Working on ECC 6.0 and S4 HANA.
  • Worked on a live project as a production support including configuration, master data setup, data conversion, interface testing and end user testing. Independently handled Incidents and CRQs.
  • Experienced in EDI process, IDOCS, pricing, customer material info record, route determination, ATP process.

Certification

  • SAP's Generative AI at SAP.
  • Infosys internal SAP SD Professional Consultant.
  • Infosys internal SAP S4 HANA Logistics Sales Professional Consultant.

Accomplishments

  • I have won 6 Infosys Insta awards (award of appriciation).

Timeline

Senior System Engineer

Infosys Pvt. Ltd.
09.2021 - Current

BE Computer Engineering -

ISB&M School of Technology, Nande, Pune, Pune University

Diploma -

Government Polytechnic Pune, Government Autonomous Board

SSC -

Modern Highschool Ganeshkhind Pune, Maharashtra State Board

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Revati Shinde