Reynuga Jaisankar
Results-driven AI Consultant with over 6 years of experience in Generative AI, Agentic Framework analytics, and digital transformation within enterprise IT. Expertise in leading cross-functional teams and translating complex business challenges into scalable AI solutions. Background in business analysis, Agile delivery, and AI governance enhances project delivery from ideation to production while ensuring compliance and ethical standards.
Work History
- Completed 3 end-to-end Gen AI Chatbot lifecycle projects with 20+ use cases and features from concept, development, deployment and continuous improvement successfully.
- Achieved measurable business impact through 20% reductions in incident volume, 1000+ hrs. savings of Service Desk agent
- Collaborated with cross-functional business stakeholders to capture, document, and validate complex business requirements, successfully translating them into AI and GenAI-driven use cases.
- Oversaw model development lifecycle, ensuring successful AI infrastructure setup, code development, CICD pipeline implementation, and comprehensive training and validation.
- Defined product vision and contributed to the creation of PRDs, detailed user stories, and clear acceptance criteria for AI-powered products.
- Coordinated cross-functional teams to integrate tools such as ServiceNow, Genesys, Nextthink, and Heat Ivanti, enhancing project collaboration and efficiency.
- Conducted cost-benefit and ROI analyses for AI initiatives, enabling prioritization of high-impact product features aligned with business objectives.
- Assessed machine learning outputs to ensure accuracy, relevance, and consistency in performance.
- Engaged in development of multiple AI Agent solutions including Azure Foundry, AWS Bedrock, and Claude MCP.
- Ensured AI governance, data privacy, and compliance with organizational and regulatory standards.
- Facilitated collaboration between business users and technical teams for analytics and AI-driven solutions.
- Led team of 30 in Cloud Migration of jobs to Informatica cloud, ensuring timely and efficient project delivery.
- Built innovative automation solution design improving 40% efficiency through Informatica Utility tool and CLAIRE
- Delivered end to end 5 projects in the IDMC Migration ETL platform successfully with 1500+ mappings.
- Contributed to over 10 business proposals focused on growth and transformation of digital business initiatives.
Education
Master's degree – Post Graduate Diploma - Management
Bachelor's degree - Electronics Communication and Engineering
Skills
Certification
- Databricks certified Generative AI Engineer (Valid till 2027)
- Claude Certified Architect Professional (Valid till 2027)
- Certified Professional Product Owner (PSPO-1)
- Certified Professional Scrum Master (PSM-1)
Awards
Applause Award – Chatbot and Agentic Solutions Implementation, Star of Month – CVA project (2025), Innovation Pride Award- CPG (2023), Special Initiative Award- TCS PepsiCo (2023), Appreciation certificate from PepsiCo client IT Operation Director for Project Excellence (2022), Star of the Month Award – IICS project (2021), Learning Achievement Award – Business Analysis (2021)