Rhea Ajith
Client Manager
Mumbai
Summary
Client Manager with 2+ years of experience in IT services and client relationship management. Skilled in managing enterprise clients, delivering large-scale digital transformation projects, and anchoring technology workshops for BFSI clients. Proven ability to coordinate cross-functional teams, drive adoption of IT solutions, and ensure client satisfaction. Seeking to leverage expertise in account management and business strategy for senior client-facing roles in technology services.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Client Manager
NTT Data,Inc
04.2024 - Current
- Primary responsibility is to develop and manage key BFSI clients like IndusInd Bank, Yes Bank, DBS Bank, Prudential, and Visa.
- As part of a set named accounts, I am responsible for driving business by engaging with clients at the CXO levels and helping clients with viable solutions.
- Working with BFSI clients for multi-BU projects, which are driven through RFPs, and ensuring all due diligence is done for executing such projects.
- Responsible for driving additional revenue through strategic upselling and cross-selling of solutions.
- To ensure achievement of the sales quota by targeting a given set of clients in the region and taking ownership of any opportunities that exist.
- To liaise and work internally with the solutions specialist and presales team to position the offerings as per the client’s requirement.
- To work and ensure all the opportunities and leads are captured in SFDC, and track them regularly.
- Anchored corporate technology workshops, including Yes Bank, to drive the adoption of digital solutions.
- Facilitated successful contract negotiations, securing favorable terms for both parties while maintaining strong relationships with clients.
- Worked closely with the marketing team to develop targeted campaigns, driving awareness of services offered and generating new leads for the sales pipeline.
- Actively participated in industry conferences, networking events, and professional development opportunities to stay current on trends relevant to our clientele.
Management Trainee
NTT Data, Inc
04.2023 - 03.2024
- Completed rotations across functions, including project delivery, client engagement, and business development.
- Assisted senior managers in handling key accounts and preparing client proposals.
- Gained exposure in IT transformation projects for BFSI clients.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Gained knowledge of company policies, protocols and processes.
- Improved management skills by participating in rigorous training programs and workshops.
- Conducted comprehensive market research to identify emerging trends, enabling development of innovative product strategies.
Education
MBA - Sales And Marketing
NMIMS
03-2023
B.Sc - Physics
Madras Christian College
01.2020
XII - CBSE
Marthoma Senior Secondary School
01.2017
X - CBSE
Marthoma Senior Secondary School
01.2015
Skills
- Client Relationship Management
- Account Planning and Development
- Revenue generation
- Vendor Management
- Technical and consultative sales techniques
- Cross-Functional Team Coordination
- Corporate Workshop Facilitation
- Presentation & Communication
Certification
Social Media Marketing Certification – HubSpot Academy (2021)
Accomplishments
- Anchored and secured prizes in multiple competitions including Anchoring, Essay Writing, Extempore, Opana, and Group Dance at the Central Travancore Sahodaya Complex.
- First School Topper in Science Stream (Mathematics, Physics, Chemistry).
- Content Head, Public Relations Committee – NMIMS (2022–2023): Curated social media content, newsletters, and promotions for major events.
- Executive Member, PR Committee – NMIMS (2021–2022): Managed official social media accounts and student engagement.
- Secured A1 in all subjects in AISSCE (2017).
Timeline
Client Manager
NTT Data,Inc
04.2024 - Current
Management Trainee
NTT Data, Inc
04.2023 - 03.2024
B.Sc - Physics
Madras Christian College
XII - CBSE
Marthoma Senior Secondary School
X - CBSE
Marthoma Senior Secondary School
MBA - Sales And Marketing
NMIMS
Similar Profiles
Adibus SholehAdibus Sholeh
Solution Architect at PT NTT Indonesia Technology (NTT DATA)Solution Architect at PT NTT Indonesia Technology (NTT DATA)
Pankaj NathPankaj Nath
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
GAZI MAMOONUR ALAMGAZI MAMOONUR ALAM
SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP
Aditya ApteAditya Apte
Product Manager at ProgIST Solutions LtdProduct Manager at ProgIST Solutions Ltd