Summary
Overview
Work History
Education
Skills
Timeline
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Rhea Ghaiee

Rhea Ghaiee

Manager
Kolkata

Summary

Savvy Senior Store Manager with Number years overseeing staff, daily activities and business strategies. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations. Well-grounded Job Title with background leading retail location daily operations. Focused when responding to problems, mentoring staff and identifying areas needing improvement. Excellent motivator with upbeat attitude and history boosting employee and customer retention. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Senior Store Manager

Looks Salon
Kolkata
08.2022 - 03.2023
  • Maximized profitability by analyzing sales trends, adjusting product offerings accordingly, and optimizing pricing strategies.
  • Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
  • Managed vendor relationships to negotiate competitive pricing and ensure timely delivery of products and supplies.
  • Implemented innovative marketing campaigns to drive foot traffic and increase brand awareness in the local community.

Owner

Spaday
Surat
06.2019 - 07.2022
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Owner

Jasmine Thai Spa
Surat
05.2015 - 04.2019

Owner

Thai Essentials
Surat
06.2013 - 09.2017

Senior Spa Manager

Eyecatchers And The Thai Spa
Surat
12.2011 - 03.2013
  • Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
  • Developed strong relationships with vendors to secure best pricing on products and supplies.
  • Managed inventory control, reducing waste and lowering product costs.

Education

12th - Culinary Arts

National Institute of Open School
Kolkata
02.2008 - 02.2009

English Honours - Arts

Bhawanipore Education Society College
Kolkata
01.2009 - 02.2011

Skills

Store maintenance

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Timeline

Senior Store Manager

Looks Salon
08.2022 - 03.2023

Owner

Spaday
06.2019 - 07.2022

Owner

Jasmine Thai Spa
05.2015 - 04.2019

Owner

Thai Essentials
06.2013 - 09.2017

Senior Spa Manager

Eyecatchers And The Thai Spa
12.2011 - 03.2013

English Honours - Arts

Bhawanipore Education Society College
01.2009 - 02.2011

12th - Culinary Arts

National Institute of Open School
02.2008 - 02.2009
Rhea GhaieeManager