Rhema Reny
Bengaluru
Summary
Healthcare consultant with expertise in delivering comprehensive solutions across the healthcare ecosystem, including strategy consulting, market research, and process engineering. Experience includes collaboration with hospitals, MedTech firms, public health organizations and Educational Institutes. Background in hospital operations and quality roles, focusing on data-driven and technology-enabled process improvements. Committed to creating impactful, system-level changes in healthcare delivery.
Overview
6
6
years of professional experience
Work History
Healthcare Consultant
Medium Healthcare Consulting
Hyderabad
05.2025 - Current
- Led primary and secondary research across multiple healthcare sectors (provider, MedTech, public health, education), synthesizing insights to inform strategy development, organizational planning, and service design.
- Developed a strategic roadmap for a healthcare workforce development initiative under a leading corporate foundation, analyzing international employability trends, conducting interviews with healthcare employers and candidates, and identifying systemic enablers to strengthen cross-border placement and training alignment.
- Created a comprehensive business plan for a specialty hospital, including service mix definition, patient volume modeling, infrastructure phasing, and financial projections aligned with the organization’s long-term vision.
- Designed an engagement strategy for a healthcare technology foundation by conducting consumer behavior analysis, mapping stakeholder motivations, and identifying opportunities to deepen partnerships with hospitals and enhance patient outreach.
- Supported opportunity assessment and benchmarking for a national public health initiative in the Gulf region, conducting ecosystem research to inform the design of a proposed public health academy.
- Designed an institutional transformation strategy for an educational institute, involving a deep-dive into academic delivery, clinical exposure, student support, and positioning; delivered a roadmap for revamp and long-term sustainability.
- Contributed to multiple proposal-stage engagements by developing context-setting documents, identifying priority challenges.
- Regularly interfaced with clients to present findings, align on scope, and drive engagement across project lifecycles to ensure timely and high-impact delivery.
Senior Quality Officer
Bangalore Baptist Hospital
Bengaluru
12.2021 - Current
- Employing lean methodology for effective management of resources and successful execution of the projects.
- Developing standardized checklists and independently perform internal audits, followed by collaboration with clinical teams in the closing of noncompliances identified as per the 5th Edition NABH Standards.
- Ensuring relevance to industry standards through a systematic review of policies & procedures.
- Coordinating with various stakeholders to lead customer-centric quality improvement projects.
- Monitoring & reporting of Key Performance Indicators (KPI's), risks, and ongoing improvements.
- Facilitating the involvement of top management in quality systems through statistical data analysis and presentation.
- Manager in charge of clinical departments, including ICUs, ER, Labor room, inpatient and outpatient departments.
Operations Executive
Ramaiah Medical College Hospital
Bengaluru
08.2021 - 10.2021
- Manager in charge of clinical departments, including ICUs, ER, Labor room,inpatient and outpatient departments.
Operations Management Intern
Kasturba Hospital
01.2021 - 06.2021
- Implementation of an automated system of storage and dispensing of medical consumables to improve inventory control at point-of-use locations in hospitals with an Automated Dispensing Machine.
Quality Control Intern
Bangalore Baptist Hospital
Bengaluru
01.2019 - 04.2019
- Gained invaluable experience in hospital quality management. During my time in office, I conducted audits and submitted reports that resulted in process changes being recommended and implemented to eliminate identified errors.
- Also had the opportunity to be part of the NABH assessment preparation team.
Education
Master of Hospital Administration -
PSPH, Manipal Academy of Higher Education
Manipal, IN07.2021
B.Sc. Nursing -
Bangalore Baptist Hospital, Rajiv Gandhi University of Health Sciences
Bengaluru, IN09.2018
Skills
- Healthcare Consulting & Strategy
- Market Research & Insights
- Performance Transformation
- Hospital Operations & Quality
- Process Improvement (Lean, Six Sigma)
- Data Analysis & Presentations
- Training Design & Delivery
- Stakeholder Engagement
- Communication & Report Writing
Accomplishments
- Quality & Accreditation, CAHO AJ Institute of Medical Sciences, 01/20
- Leading change in HEALTH INFORMATICS, Johns Hopkins University - Coursera, 10/21
- Point Of Care Quality Improvement, AIIMS, 04/22
Personal Information
Professional Interests
- Quality Assurance & Management
- Project Management
- Risk Analysis & Mitigation
- Training & Development
Languages
- English
- Kannada
- Hindi
- Konkani
Hobbies and Interests
- Music
- Reading
- Photography
- Swimming
- Wildlife enthusiast
Timeline
Healthcare Consultant
Medium Healthcare Consulting
05.2025 - Current
Senior Quality Officer
Bangalore Baptist Hospital
12.2021 - Current
Operations Executive
Ramaiah Medical College Hospital
08.2021 - 10.2021
Operations Management Intern
Kasturba Hospital
01.2021 - 06.2021
Quality Control Intern
Bangalore Baptist Hospital
01.2019 - 04.2019
Master of Hospital Administration -
PSPH, Manipal Academy of Higher Education
B.Sc. Nursing -
Bangalore Baptist Hospital, Rajiv Gandhi University of Health Sciences
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