Rhonda Wilkerson
Columbus
Summary
Accomplished Birth Doula/Lactation Specialist and former Payroll Administrator at Central Marketing Transport.
Adept in prenatal education and pain management strategies. Successfully reduced client stress and intervention rates through personalized support and advocacy.
Enhanced payroll accuracy and employee satisfaction with exceptional attention to detail and effective communication.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Birth Doula/Lactation Specialist
Self Employed Services
01.2008 - 12.2018
- Reduced stress levels of clients with effective relaxation techniques and breathing exercises.
- Increased client confidence in their parenting abilities through ongoing emotional support and resource sharing during the postpartum period.
- Supported mothers in achieving their desired birth plans, advocating for their preferences with medical professionals.
- Fostered a calm environment during labor and delivery using soothing techniques such as massage, aromatherapy, or visualization exercises.
- Maintained detailed records of client interactions for accurate documentation and follow-up purposes.
- Served as an unbiased source of support, enabling clients to explore various childbirth options and make informed decisions based on their personal values and preferences.
- Helped reduce rates of medical interventions by encouraging natural pain management methods when appropriate.
Volunteer
01.2016 - 01.2017
- Used strong communication skills to convey information to new parents.
- Represented organization positively and professionally while providing community with much-needed services.
- Worked closely and privately with new parents and their newborn, providing the newborn hearing screening before discharge from the hospital.
Payroll Administrator
Central Marketing Transport
01.2003 - 01.2005
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Education
High School Diploma -
Columbus East High School
Columbus, IN05.1983
Skills
- Breastfeeding support
- Prenatal education
- Physical Comfort
- Pain Management Strategies
- Newborn care
- Childbirth education
- Birth Plan Assistance
Timeline
Volunteer
01.2016 - 01.2017
Birth Doula/Lactation Specialist
Self Employed Services
01.2008 - 12.2018
Payroll Administrator
Central Marketing Transport
01.2003 - 01.2005
High School Diploma -
Columbus East High School
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