Driven and resourceful administrative professional with 7 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Executive Assistant
National Commodities Management Services Limited
12.2022 - Current
Organized and coordinated conferences and monthly meetings.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Processed travel expenses and reimbursements for executive team and senior management group.
Handled confidential and sensitive information with discretion and tact.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Transcribed meeting minutes to support sales, business development and senior management teams.
Used advanced software to prepare documents, reports, and presentations.
Wrote reports, executive summaries and newsletters.
Coordinated events and worked on ad hoc projects.
Executive Assistant
LifeCell International Pvt. Ltd.
Gurugram
04.2022 - 12.2022
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Used advanced software to prepare documents, reports and presentations.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized envelopes, postage and mail correspondence for staff and leadership.
Created expense reports, budgets and filing systems for management team.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Executive Assistant
Victora Auto Pvt Ltd
01.2021 - 12.2021
Used advanced software to prepare documents, reports and presentations.
Coordinated events and worked on ad hoc projects.
Processed travel expenses and reimbursements for executive team and senior management group.
Supporting Directors with Day to Day task
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Developed and maintained automated alert systems for important deadlines.
Organized and coordinated conferences and monthly meetings.
Transcribed meeting minutes to support sales, business development and senior management teams.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and responded accordingly to support executive correspondence.
Personal Assistant
Ceiling Impex Pvt Ltd
03.2020 - 09.2020
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Documented and distributed meeting notes to identify, analyze and improve workflows.
Maintained appropriate filing of personal and professional documentation.
Used discretion when handling confidential information.
Arranged domestic and international travel plans and itineraries.
Sourced and ordered office equipment and supplies.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets.
Business Development Associate
Urban Company
02.2019 - 02.2020
Enhanced customer experience using all omnichannel offerings.
Reviewed client concerns and recommended appropriate changes to supervisors.
Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Verified work aligned with service levels agreed and client requirements.
Engaged with customers to build business relationships.
Associate
APG Tours & Travels
03.2016 - 12.2018
Worked varied hours to meet seasonal and business needs.
Provided product price information to customers.
Troubleshot minor issues with equipment and tools.
Worked with vendors to resolve equipment failures.
Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
Created solutions for customers to satisfy specific needs, quality and budget.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Greeted customers and offered assistance for increased customer satisfaction.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
Identified customer needs and wants to enhance customer experiences and boost sales.
Managed customer relations through communication and helpful interactions.
Education
B.Com -
Delhi University
04.2013 - 05.2016
Skills
Completed My Advance excel Course From younityundefined