Ria Bhavesh Patel
Senior Test Engineer
Ahmedabad,Gujarat
Summary
8+ years in QA for social media, e-commerce, and entertainment platforms. Proven record in leading QA teams, optimizing test processes, and delivering high-quality releases under tight deadlines. Skilled in mobile app testing (Android, iOS, Tizen), API validation, and defect triage — reduced defect resolution time by more than 50% by streamlining QA–Dev communication.
Overview
2
2
Languages
4
4
Certifications
8
8
years of professional experience
Work History
Sr. Software Test Engineer
Tech Mahindra Ltd
08.2018 - Current
- Led QA for system apps: Meta App Manager, Meta App Installer, Meta Services — ensuring seamless updates for preloaded apps like Facebook, Instagram, WhatsApp without Play Store dependency.
- Rooted 15+ Android devices (OS 7–16) safely for testing; trained and mentored 9 QA team members.
- Managed defect triage, reviewed test cases, and coordinated with onshore leads in weekly client calls.
- Served as primary contact for OEMs (Samsung, Oppo, Vivo, Xiaomi, OnePlus etc.) validating and resolving partner-reported issues.
- Reduced turnaround time for OEM issue resolution by implementing structured log and video evidence collection.
- Managed 100+ physical test devices; verified daily task updates and ensured quality compliance.
- Allocated resources across platforms (Windows, Mac, ChromeBook) and browsers (Chrome, Opera, IE11, Edge, Safari, Firefox).
- Reviewed and executed cross-platform test plans monthly, ensuring accurate partner analytics data delivery.
- Sole QA handling preinstalled Facebook app testing on Samsung Tizen OS devices.
- Coordinated with Dev teams for requirement gathering and monthly knowledge-sharing sessions.
- Lodestone Software Service Ltd
QA Engineer & Project Coordinator
Web Pixel Technologies
03.2018 - 08.2018
- Led functional, regression, and responsive testing for e-commerce site “Apealz” and rewards app “Rayback.”
- Coordinated with clients, created test cases, and ensured on-time delivery.
Education
M.E. - Information Technology
Silver Oak University
Ahmedabad, Gujarat01-2017
B.E. - Information Technology
Silver Oak University
Ahmedabad, Gujarat01-2015
Skills
Jira
Embedded
BrowserStack
Android Studio
ADB
MTT Tool
Customer Support Tool
Agile (Scrum, Kanban)
Functional
Regression
Smoke
Sanity
Ad-hoc
Exploratory
Localization
Globalization
Accessibility
Compatibility
End-to-End
Android (44–17)
Tizen
Windows
iOS
Meta Horizon OS
Chromium OS
Confluence
MS Excel
ChatGPT
Accomplishments
- BRAVO Award (×3)
- Pat on the Back Award (×2)
- Special thanks from Meta onsite team for support with minimal resources
- Commended by QA Engineering Lead for ensuring project stability
Certification
ISTQB Foundation Level, Udemy
Timeline
Sr. Software Test Engineer
Tech Mahindra Ltd
08.2018 - Current
QA Engineer & Project Coordinator
Web Pixel Technologies
03.2018 - 08.2018
B.E. - Information Technology
Silver Oak University
M.E. - Information Technology
Silver Oak University
Preferred Communication
riap2394@gmail.com