RIA MIGLANI

• Served as primary contact for all technical projects and inquiries related to steel cord in Indian tire industry, capturing market share of $6,000 million.
• Designed and tested three new product solutions, and managed product development projects from pilot to closure using the APQP framework.
• Collaborated with cross-functional teams on product development processes.
• Managed sustainability initiatives by proposing lower GHG emission solutions and promoting circularity through renewable and recycled steel cord alternatives.
• Developed market retention strategy and technology roadmap for customers aimed at X+5 and X+10 timelines.

Key Achievements:

• Increased market share with key customer from 38% to 44% through strategic technical engagement.
• Achieved zero non-conformities in IATF audit for new product development, preserving IATF certification for Bekaert India Technical Centre.
• Secured price premium over 20% through proposals for new generation products with three major customers.

• Conducted experiments to assess material properties and performance characteristics.
• Performed market research on the performance of 40 tires across five brands, improving the product portfolio.
• Resolved more than five customer complaints via inter-lab correlations and data analysis, achieving high satisfaction ratings.
• Provided adhesion expertise to Bekaert India steel wire manufacturing plant, facilitating production efficiency.
• Spearheaded development of over five new test methods globally, revising standard operating procedures based on customer feedback.
• Coordinated technical collaborations between Bekaert India Technical Centre and external institutions to enhance innovation.