RIA SHARMA
Bengaluru
Summary
Detail-oriented Technical Writer and Editor with a proven track record of producing clear, accurate, and user-centric documentation for semiconductor products, embedded systems, and software tools. Adept at collaborating with engineers, product managers, and UX stakeholders to deliver high-quality technical content. Skilled in structured documentation workflows and version control with the ability to transform complex concepts into accessible, consistent, and standards-complaint documentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Writer/Editor
Infineon Technologies AG
06.2023 - Current
- Developed and maintained technical documentation (application notes, manuals/guides, API/SDK documentation, code examples, knowledge-based articles, blogs, and whitepapers) for multiple semiconductor product lines including associated software tools
- Benchmarked 50+ competitor datasheets and application notes, identifying feature gaps and cross-sell openings; recommendations adopted by project lead to sharpen messaging and cut customer journey time by 20%
- Conducted competitive analysis by compiling information on key industry competitors and produced an insights report for doc types including FIT, PCF, and customer presentations that helped leadership identify competitive positioning
- Executed a structured peer-review process that raised editorial consistency scores and compressed review cycles from 10 days to 5 days
- Partnered with R&D, Product Marketing, and QA teams to lock down technical accuracy and unified voice, boosting brand-consistency audit score from 70% to 85%
- Optimized prompts in an internal AI-driven content solution tool to improve quality and relevance, cutting prompt-development time by 50%
- Assisted in product photoshoot process flow and visual documentation standards aligned with technical and marketing collaterals
- Enhanced the 4-week onboarding framework and mentored 6 new hires, reducing the ramp-up time by 25%
Education
B.Ed - English
St. Xavier's College
Kolkata01.2023
B.A. Honours - English
Amity University
Kolkata01.2021
Skills
TECHNICAL
- MS Word
- PowerPoint
- Excel
- DITA/XML
- VS Code
- Canva
- Figma
- Figma Make
- Visio
- Acrolinx
- Confluence
- Jira
- Bitbucket
- GitHub
- Qualtrics
- Microsoft Copilot
- M356 Suite
- SharePoint
- AHrefs
SOFT
- Communication
- Collaboration
- Time management
- Attention to detail
- Knowledge sharing
- Project management
- Analytical thinking
- Critical thinking
- Problem-solving
- Adaptability
- Creativity
- Empathy
Certification
- Digital marketing, Google
- Electronics Foundations, LinkedIn Learning
- Introduction to prompt engineering, LinkedIn Learning
- Tableau Essentials, LinkedIn Learning
- XML Essentials, LinkedIn Learning
- HTML Essentials, LinkedIn Learning
Projects
Cross-sell
Scope: Curate cross-sell content for diverse product families, for multiple document collaterals
- Authored product family information and mapped related applications to enable targeted cross-sell opportunities
- Collaborated within the documentation team to position the cross-sell information for application notes and user guides/manuals
- Analyzed product briefs, user personas, and application structures to develop clear, user-centric technical content
- Managed all material in Confluence and led a knowledge-sharing session that accelerated team-wide adoption and reuse
Infineon Style Guide for Technical Documentation Redesign
Scope: Partner with cross-divisional teams to consolidate multiple style and policy documents into a unified writing and branding guide
- Defined and verified usage guidelines for 500+ terms
- Analyzed 1300+ comments to identify gaps, define structure, content standards, and terminology conventions
- Migrated the company-wide style guide to DITA-based documentation using Oxygen XML-integrated PRISMA CCMS
#NewWeb Content Review
Scope: Review and assess divisional webpage content
- Reviewed, proofread, and delivered 300+ webpages across divisions under tight deadlines
- Verified technical accuracy by referencing 100+ datasheets and 50+ application notes to ensure correctness and reliability
- Eliminated spelling, grammar, and structural issues, and standardized content for clarity and consistency
- Identified and resolved content gaps, broken links, and outdated information, improving content quality and user experience
- Collaborated with cross-functional stakeholders to align messaging with product positioning, incorporating SEO and CTA optimization to improve engagement and search visibility
Redesign the India intranet content and layout
Scope: Redesign Infineon India’s intranet content
- Designed and implemented a communication workflow for the contributor team by defining responsibilities and escalation paths
- Developed the strategy for content and navigation through collaboration with cross-functional teams and business leads, using SharePoint as the primary CMS
- Supported the team in completing end-to-end analysis of 168+ existing intranet pages by performing content audits and gap assessments
- Partnered with the team to design a brand-aligned content template, outlining page structure, formatting standards, and media assets usage
- Curated and implemented a structured publishing approach
- Created, updated, and hosted 180+ webpages by following structured drafting, review, and approval workflows; authored and uploaded directly through SharePoint
Timeline
Technical Writer/Editor
Infineon Technologies AG
06.2023 - Current
B.Ed - English
St. Xavier's College
B.A. Honours - English
Amity University