Ricardo Orantes
Richmond
Summary
Dedicated shift manager with expertise in cash handling and staff motivation. Proven ability to enhance customer loyalty and operational efficiency.
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
11
11
years of professional experience
Work History
Shift Manager
McAlisters
Richmond, IN
01.2024 - Current
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Resolved customer complaints effectively, fostering positive relationships and enhancing loyalty.
- Maintained cleanliness and organization of the dining area, ensuring compliance with health regulations.
Security Officer
Fidelity Security Services
Orlando, FL
02.2023 - 12.2023
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Provided exceptional customer service while enforcing security policies and procedures effectively.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Aviation Boatswain's Mate, Fuels
US Navy
San Diego, CA
10.2014 - 10.2019
- Managed fuel distribution operations, ensuring timely delivery and compliance with safety standards.
- Supervised fueling processes for aircraft, enhancing operational efficiency and minimizing downtime.
- Trained personnel on fuel handling procedures, improving team competency and adherence to protocols.
- Implemented quality control measures for fuel systems, reducing contamination risks and maintaining system integrity.
Education
Associate of Science - General Studies
Eastern Florida State College
Cocoa, FL05-2014
High School Diploma -
Cocoa High School
Cocoa, FL05-2013
Skills
- Cash handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Mentoring and coaching
Languages
Spanish
Native or Bilingual
English
Full Professional
Japanese
Limited Working
Timeline
Shift Manager
McAlisters
01.2024 - Current
Security Officer
Fidelity Security Services
02.2023 - 12.2023
Aviation Boatswain's Mate, Fuels
US Navy
10.2014 - 10.2019
Associate of Science - General Studies
Eastern Florida State College
High School Diploma -
Cocoa High School