Richa Bhatt
Mumbai,India
Summary
Office Manager and Business Operations professional with 14+ years of experience in office administration, business operations, finance coordination, HR administration, and executive support. Skilled in MIS reporting, financial reporting, accounts payable and receivable, bookkeeping, compliance, vendor management, and office operations. Proficient in Microsoft Excel, Microsoft Office, SQL, Python, and Tableau, with an MBA in Data Science & Analytics. Seeking to contribute to an organisation through strong operational, financial, and administrative expertise.
Overview
4
4
Languages
3
3
years of post-secondary education
15
15
years of professional experience
Work history
Office Manager
Dhanuka Law Offices
Mumbai, India
04.2024 - Current
- Managed end-to-end office and business operations, including HR administration, employee and intern onboarding, executive support to the Proprietor, vendor management, facilities, IT coordination, and supervision of office support staff.
- Managed finance operations, including invoice preparation, NEFT/RTGS payment processing, expense tracking, reimbursements, and accounts payable coordination.
- Managed accounts receivable by maintaining invoice and outstanding MIS, issuing payment reminders, following up on overdue payments, and reporting collection status to management.
- Prepared monthly MIS and expense reports, monitored operational expenditure, tracked cash requirements, and supported budget planning and management decision-making.
- Coordinated with Chartered Accountants, clients, and vendors for GST documentation, audits, financial records, statutory compliance, and contract management.
- Negotiated vendor contracts, maintained audit-ready documentation, and improved administrative processes through accurate reporting and efficient operational support.
Compliance Officer
QX Global Group
Ahmedabad, India
10.2022 - 01.2024
- Managed workforce operations for Favourite Healthcare Staffing (FHS), USA, maintained client work records and trackers, and processed staffing requirements across multiple US locations, ensuring timely fulfilment of client needs.
- Added nurse shifts, marketing orders, and client requirements in the mobilisation system, prepared client contracts, and scheduled nurses based on assignment and staffing requirements.
- Maintained nurses' check-in/check-out records and weekly and monthly timesheets. Adjusted nurse schedules in the mobilisation system.
- Coordinated client calls and followed up on operational queries and new work requirements, while maintaining client relationships to support staffing goals and enhance service delivery.
HR Recruiter
Interactive Manpower Solutions
Ahmedabad, India
09.2021 - 02.2022
- Screened CVs, conducted initial telephone interviews, maintained candidate trackers, and followed up on candidate and interview status throughout the recruitment process.
- Coordinated with clients to understand project and staffing requirements and sourced suitable candidates through Jobsite, Reed, and LinkedIn Recruiter based on defined job requirements.
- Coordinated with clients and candidates, followed up on recruitment progress, and provided regular hiring updates to managers and clients.
HR Recruiter
Career Fort Consultancy
Ahmedabad, India
04.2021 - 08.2021
- Managed the end-to-end recruitment process, including understanding client staffing requirements, sourcing and screening candidates, conducting initial interviews, and recommending suitable profiles to hiring managers.
- Coordinated candidate interviews, assessments, reference checks, background checks, and offer communications, ensuring timely follow-ups on interview and hiring status.
- Managed client and candidate coordination, maintained recruitment activity reports, and supported placement requirements per client agreements and company policies.
Operations Executive
Flamingo Transworld Pvt. Ltd.
Ahmedabad, India
10.2018 - 03.2021
- Managed finance operations including bank reconciliations, bill and receipt verification, vendor payments, invoice preparation, and tracking of sales, receivables, and customer payments.
- Handled Group and FIT tour enquiries, coordinated with customers and accounts teams for payment receipts and outstanding balance follow-ups, and managed passenger and client data.
- Coordinated hotel and flight booking-related tour operations, researched destinations and tour requirements, prepared pre-departure presentations, and explained complete tour documentation and travel details to customers.
Accounts & Tour Executive
Pratamesh Events & Holidays
Mumbai, India
07.2017 - 09.2018
- Managed day-to-day accounts using Travel Mate software, including profit and loss and balance sheet preparation, cash flow monitoring, bank reconciliations, invoice preparation, bill and receipt verification, vendor payments, salary calculations, and GST-related work.
- Managed accounts receivable and payable activities, tracked sales and payments, followed up on overdue receivables, monitored outstanding balances and bad debts, and coordinated customer payment reminders.
- Handled Group and FIT tour enquiries and bookings, coordinating hotels, transport, flight tickets, visas, and travel insurance while managing client follow-ups and complete tour requirements.
MIS Executive
Aristo Pharmaceuticals Ltd.
Mumbai, India
06.2014 - 12.2015
- Compiled daily and monthly MIS reports for management, encompassing sales data, MR sales metrics, licensed and special averages to inform strategic decision-making.
- Oversaw management accounts, bank reconciliations, debtor and supplier reconciliations, consolidating financial and operational data to ensure reporting accuracy.
- Conducted sales, wages, and expense analysis, tracking MR travel and mobile expenses, comparing budgets with actuals, and reporting variances to facilitate management review.
Purchase Executive
Tips Music Ltd.
Mumbai, India
04.2011 - 01.2014
- Coordinated with suppliers and internal departments to ensure timely material availability, facilitating seamless business operations.
- Prepared sourcing reports, pricing comparisons, and inventory reports to inform and optimise procurement decisions.
- Managed procurement activities, overseeing purchase orders, vendor records, and procurement documentation to maintain operational integrity.
Education
Master of Business Administration (MBA) - Data Science & Analytics
Jain (Deemed-to-be University)
Bengaluru, India 07.2024 -
Bachelor of Business Administration (BBA) - Management
Saurashtra University
Rajkot, India 07.2008 - 04.2011
Skills
- Office Management
- Office Administration
- Operations Management
- Office Coordination
- HR Administration
- Vendor Management
- Procurement Processes
- Administrative system management
- Office facility management
- Manage Staff
- Office Supply Management
- Inventory Administration
- Meeting Coordination
- Travel Coordination
- Business Correspondence
- Email Management
- Record-Keeping
- Finance Operations
- Financial Reporting
- Management Reporting
- MIS Reporting
- KPI Reporting
- Accounts Payable
- Accounts receivable follow-up
- Invoice Preparation
- Billing and invoicing
- Bookkeeping
- Accounting Ledger Maintenance
- Reconciliation reporting
- Expense tracking
- Handle Petty Cash
- Manage Budgets
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Outlook
- Google Docs
- Google Drive
- Zoom
- Communication Proficiency
- Verbal and written skills
- Decision-Making
- Analytical Skills
- Critical Thinking
- Team-Work Oriented
- Task Prioritisation
- Negotiation Techniques
- Identify Process Improvements
- Compliance Management
- Tableau desktop expertise
- Compliance Management
- Handle Cash Flow
SQL
Python (Computer Programming) –
LANGUAGE SKILLS
Mother tongue(s): Gujarati
Native
ENGLISH: Understanding - Listening C1, Reading C1; Speaking - Spoken production B2, Spoken interaction C1; Writing B2
Advanced
HINDI: Understanding - Listening C2, Reading C2; Speaking - Spoken production C2, Spoken interaction C2; Writing C2
Fluent
MARATHI: Understanding - Listening C1, Reading C1; Speaking - Spoken production C1, Spoken interaction C1; Writing C1
Upper intermediate
Timeline
Master of Business Administration (MBA) - Data Science & Analytics
Jain (Deemed-to-be University)
07.2024 -
Office Manager
Dhanuka Law Offices
04.2024 - Current
Compliance Officer
QX Global Group
10.2022 - 01.2024
HR Recruiter
Interactive Manpower Solutions
09.2021 - 02.2022
HR Recruiter
Career Fort Consultancy
04.2021 - 08.2021
Operations Executive
Flamingo Transworld Pvt. Ltd.
10.2018 - 03.2021
Accounts & Tour Executive
Pratamesh Events & Holidays
07.2017 - 09.2018
MIS Executive
Aristo Pharmaceuticals Ltd.
06.2014 - 12.2015
Purchase Executive
Tips Music Ltd.
04.2011 - 01.2014
Bachelor of Business Administration (BBA) - Management
Saurashtra University
07.2008 - 04.2011