Richa Chauhan
Business Analyst
Noida
Summary
Business Analyst with 2 years of experience and total 4+ year of experiences ,supporting business solution software an analyzing business operations. Aiming to utilize strong prioritization skills and analytical ability to achieve the goals of company. Have experience building various Business-Related Documents. Worked with US, Canda clients. Working with a Product based Company, joined as a trainee and gradually got myself the title of Business Analyst.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Business Analyst
Xyz
04.2022 - Current
- Fully involvement in Software Development life cycle (SDLC) from requirement gathering till deployment of product to customer.
- Proposing new update enhancement feature to client for ensuring betterment program usage.
- Responsible for creating document like revise BRDs, FRDs as per client requirements.
- Build requirement features, user stories, and maintain backlog with priorities, using JIRA platform.
- Conducted, Organized and Participated in all agile practices daily scrum, iteration planning, Retrospective activities.
- Familiar and working in Agile Scrum environment, assist in sprint call, daily standup call.
- Performed test case reviews and demonstration assisted UAT testing. Also, ability to breakdown requirements into epics features and user-stories.
- Discussion with Quality Assurance team to ensure full status of listed acceptance criteria.
- Creating dashboards and presentations for program review.
- Bug issues identified, tracked, reported on and resolved in timely manner.
- Documents (BRD). Functional Requirement Documents (FRD) and tracking and managing Requirement Traceability Matrix (RTM).
- Review of functional and non-functional business requirements specification.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Trade Finance Analyst
ICICI Bank
01.2020 - 04.2022
- Developed extensive client list through networking, outreach, and visiting leads,resulting in 30% increase in client base.
- Managed trade -related transactions with value of $10million,ensuring accurate and timely execution.
- Collaborated with several General service department, including GTSU(Global Trade Service Units), to ensure clients received high-quality services, resulting in 15%
improvement in customer satisfaction rating. - Ensured Compliance with internal and external guidelines on trade finance activities, resulting in 100% adherence to regulatory requirements.
- Conducted portfolio analysis leveraging analytics to drive insight and optimize business performance for corporate, leading to 20% increase in portfolio profitability.
- Utilized automated tool to extract data from primary and secondary sources, removing corrupted data and reorganizing data in readable format ,resulting in 25% reduction in data processing time.
Education
PGDM - Banking And Finance
Manipal Academy Of Higher Education
Bangalore 03.2019 - 01.2020
BTECH - Information Science
REVA Institute Of Technology, Bangalore
Bangalore 08.2013 - 07.2017
Skills
Agile Framework
Analytical Skills
Requirement Gathering
Project Management
User Stories
Use Cases
Problem Solving
Process flow diagram
Drawio
Figma
Wireframes
Jira
MS Office
SDLC
Data Flow Diagram
BRD,FRD,RTM
SQL
Power BI
Timeline
Business Analyst
Xyz
04.2022 - Current
Trade Finance Analyst
ICICI Bank
01.2020 - 04.2022
PGDM - Banking And Finance
Manipal Academy Of Higher Education
03.2019 - 01.2020
BTECH - Information Science
REVA Institute Of Technology, Bangalore
08.2013 - 07.2017