Richa Garg
Hyderabad
Summary
A growth-driven professional offering successful 10+ years of experience in Event management, Client relationship management, Customer Service and Team Management. Possessing excellent relationship management ability combined with Great Communications and people management skills. A promising leader with added capabilities of multitasking and cross functionality that gives an added contribution towards organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Events Lead IFM (Deputy Manager)
CBRE South Asia PVT LTD
Hyderabad
2021.04 - Current
- Successfully coordinated over 1K+ corporate events, including conferences, seminars, and retreats, with up to 5K attendees.
- Responsible for planning and executing employee engagement events for all Microsoft campuses in Bengaluru and Hyderabad.
- Responsible for preparing and delivering performance appraisals for Front office staff.
- Leading a team of event executives and coordinators to deliver on-time execution.
- Successfully oversaw the planning and execution of various high-profile events.
- Hosted Fun Fridays, yearly event engagement calendar for CBRE team.
- Organized and managed fitness engagement events at various Microsoft locations across India.
Event Manager
CBRE South Asia PVT LTD, Brigade Group
Bengaluru
2019.10 - 2021.03
- Manage all building operations and communicate with tenants
- To ensure the highest level of customer satisfaction
- Responds to and handles clients' problems and complaints in a timely manner
- Strives to improve service performance through self-assessment and by acting on feedback
- Empowers team members to provide excellent customer service
- Responding to special requests from clients and clients with unique needs and follow up to ensure satisfaction
- Coordinated and supervised the execution of all events to ensure.
Event Coordinator
Freedom Events
Pune
2015.02 - 2019.09
- Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings
- Seamless event experiences
- Research on event trends and technologies
- Ideating and conceptualizing events based on client's brief
- End to end management of physical and virtual corporate events
- Project administration and management of workflow
- Onsite execution.
Education
LLB -
Pune University
Pune12.2016
Bachelors of Sociology -
Pune University
Pune03.2013
Skills
- Client relationship management
- Event Management
- Team Management
- Communication
- Diversity and Inclusion
- Sustainable Lifestyle
Certification
Sustainability in Action Badge (Microsoft Certificate)
Red Cross Certified First Aider
Additionalinformation - Linkedin
linkedin.com/in/richa-garg-78053758
Languages
- English
- Hindi
- Marathi
Awards
- Microsoft Sustainability Eco challenge Global winner (2023)
- Service Excellence Award (2023)
Hobbies and Interests
- Employee engagement
- Facility Management
- Branding
- Landscaping
- Event Management
- Social media
Affiliations
- Social Media Influencer
Timeline
Events Lead IFM (Deputy Manager)
CBRE South Asia PVT LTD
2021.04 - Current
Event Manager
CBRE South Asia PVT LTD, Brigade Group
2019.10 - 2021.03
Event Coordinator
Freedom Events
2015.02 - 2019.09
LLB -
Pune University
Bachelors of Sociology -
Pune University
Sustainability in Action Badge (Microsoft Certificate)
Red Cross Certified First Aider
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