Richa Gautam

• Conducted Daily Scrum Meetings (DSM) with the Product owner and collaborated on designing and creating user stories in Jira.
• Facilitate retrospectives meetings to reflect on the sprint identifying actionable improvements that enhances team performance.
• Driving of sprint review meetings giving demos to business, capturing feedbacks from stakeholders to identify are of improvements.
• Enhancing performance by addressing internal roadblocks and mitigating external blockers through targeted process improvements.
• Assisted team in planning and estimating work for upcoming sprints and managing product backlog with product owner.
• Regularly review the burndown chart to monitor sprint progress, identify emerging roadblocks, and drive process improvements to keep the team on track.
• Guided teams through successful Agile adoption, driving higher stakeholder involvement and measurable gains in satisfaction and delivery consistency.
• Developed training materials and facilitated workshops to educate teams on Agile principles, Scrum practices, and effective team collaboration.
• Conducted regular team assessments and provided constructive feedback to improve team dynamics, collaboration, and productivity.
• Supported project management activities and facilitated seamless communication between cross-functional teams, stakeholders, and clients to ensure alignment and transparency.
• Assisted in the development and tracking of project schedules and deliverables, ensuring timely completion.
• Facilitate weekly meetings with development teams to conduct root cause analysis (RCA) and drive resolution of recurring issues.
• Contributed in a cross-functional capacity, including as a Quality Analyst, by designing test cases from Jira stories and executing them in coordination with the development team.
• Proactively reported bugs and followed up closely to track their resolution and impact on sprint progress.
• Projects worked on -
• 1] FNTS – First National Technology Solution – It is a migrating Project where the applications (5.0 & Legacy) which have been developed in Deluxe needs to be migrated to cloud. Developers have developed deployment pipelines for all the components utilizing harness. It is wildly used in banking sector in US, Canada and France.
• 2] Deluxe – Deluxe corporation is a US based payment and business technology company. Its four business divisions comprise payments, clouds, promotional products, and checks. As of 2023, deluxe have approximately 5 million small business and 4 thousand financial institutions as customers.

• Organize and facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure productive and focused Agile ceremonies.
• Support the Product Owner in managing the product backlog by assisting with prioritization and ensuring the team has a clear understanding of backlog items.
• Identify and address obstacles that hinder team progress, enabling efficient workflow and timely delivery.
• Promote a culture of continuous improvement by facilitating sprint retrospectives to discuss successes and areas for enhancement.
• Develop and execute test modules, create and design test cases, manage execution lists, and handle complex test scenarios including loops, conditions, recovery scenarios, and report generation using Tosca.
• Track and report defects effectively using Azure devops to ensure timely resolution and maintain product quality.
• Design, script, debug, and maintain high-quality and robust test cases for weekly regression test suites.
• Perform manual testing on select modules as needed, assessing feasibility for test automation.
• Work independently to deliver results with minimal supervision, demonstrating strong self-management and accountability.
• Conduct requirement analysis and feasibility studies from an automation perspective in collaboration with Business Analysts and other stakeholders.
• Projects worked on -
• 1] Integra - Sales and cash
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.

• Designed comprehensive Test Strategy reports to guide testing efforts and ensure coverage alignment.
• Served as Scrum Master, facilitating Agile ceremonies and supporting team collaboration and delivery.
• Collaborated closely with Product Owners to prioritize and manage the product backlog effectively.
• Wrote manual test cases and designed corresponding automation modules to improve test efficiency.
• Analyzed requirement specifications and product documentation to plan and develop automated test cases.
• Applied Agile methodology throughout the entire project lifecycle to ensure iterative and incremental delivery.
• Utilized Rally to create, assign, and manage test scenarios and cases, ensuring traceability and coverage.
• Performed API testing using Postman to validate backend functionality.
• Reported bugs, defects, and observations through Rally to facilitate timely issue resolution and quality assurance.
• Projects worked on -
• 1] (Life Analytics and Framework) LSAF (Domain – Health Care)

Created manual test cases and designed automation modules to enhance testing efficiency.

• Analyzed requirement specifications and product documentation to plan and develop automated test cases.
• Applied Agile methodology consistently throughout the project lifecycle.
• Used ADO to log defects and assign them to the appropriate developers for timely resolution.
• Uploading and downloading of the claim document.
• Executed various testing types including Sanity, Smoke, Regression, and Final Regression tests.
• Attended daily stand-up meetings to provide status updates and report progress.
• Performed end-to-end verification of claims and tracked their status within the system.
• Managed uploading and downloading of claim documents to ensure accurate record keeping.
• Facilitated client retrospective meetings to gather feedback and drive continuous improvement.
• Projects worked on -
• 1] (Vault: checking claim status) (Domain: Insurance)
• 2] (Indian Naval Ship Maintenance Authority) INSMA

• Done Requirement analysis with BA.
• Design the test case and upload in ALM 12.
• Use of UNIX commands for equipment information from third party and file validations.
• Tested Order provisioning from Front-end and fulfillment validations in different backend systems such as KIAS, OPM, CCM, CSM, CRM & Amdocs billing etc.
• Worked on API testing using Postman.
• Worked on DWH process for running different jobs to validate and create BI Reports.
• Worked on Operation readiness test-to-test negative testing on various systems to validate connections.
• Worked on UI testing of OSF front end to validate different services while order processing.
• Defect tracking and re-testing done with defect tracking tool: TTWOS (Trouble Ticket and Work Order System).
• Acceptance Test is the approach for OSF.
• Worked on Sanity, Regression and Final Regression test.
• Worked on creating new process documents for newcomers.
• Projects worked on -
• 1] One Sales Foundation (OSF) (BSS – Acceptance Test)
• 2] Cisco Catalyst 4500E Series Modular Access Switches (Domain – OSS)