Summary
Overview
Work History
Education
Skills
Software
Timeline
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Richa Gupta

Procurement Associate
Gurgaon

Summary

Confident Procurement Specialist knowledgeable in managing vendor relations, tracking products, and the methods needed to obtain the best pricing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Procurement Associate

Accenture
09.2023 - Current
  • Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
  • Utilized software to order, track and invoice product shipments.
  • Conducted market research to stay informed about industry trends, using data-driven insights to inform future procurement decisions.
  • Developed strong relationships with key suppliers, fostering long-term partnerships and securing favorable pricing agreements.

Customer Service Executive

Accenture
09.2021 - 08.2023
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Cross-trained and provided backup support for organizational leadership.
  • Promptly responded to inquiries and requests from prospective customers.
  • Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Trained new personnel regarding company operations, policies and services.

Freelance Content Writer

Founder Glance
01.2020 - 07.2020
  • Written up to the mark content for blogs on the web.
  • Written on niche like Startup and Money.
  • Completed thorough research into assigned topics.
  • Added keywords, meta descriptions and alt image tags to increase SEO presence.

YouTube Content Creator

Lokmat Media Private
05.2019 - 08.2019
  • Demonstrated creativity and innovation by experimenting with new video formats, styles, or topics that attracted new viewers and increased overall channel engagement.
  • Created dynamic graphics and pieces to increase website and social media traffic.
  • Wrote quality content for clients, enabling site visitors to quickly obtain information.
  • Developed schedules for production, editing, and duplication for timely delivery.

Web Assistant

All India Radio- Akashvani
07.2018 - 05.2019
  • Assisted in the creation of engaging blog posts and articles, increasing site traffic and user engagement.
  • Monitored the website using tools like WordPress.
  • Analyzed the charts and maintained reports.

Education

Post Graduate Diploma in Journalism - Journalism, Broadcast

Bhartiya Vidya Bhawan
New Delhi, India
04.2001 -

Bachelor of Arts - English Literature

Jagran College of Arts, Science And Commerce
Kanpur, India
04.2001 -

Diploma in Mass Communication - Broadcast Journalism

Jagran Institute of Management And MassCom
Kanpur, India
04.2001 -

Skills

Problem-solving abilities

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Software

COUPA

Service now

SAP

Timeline

Procurement Associate

Accenture
09.2023 - Current

Customer Service Executive

Accenture
09.2021 - 08.2023

Freelance Content Writer

Founder Glance
01.2020 - 07.2020

YouTube Content Creator

Lokmat Media Private
05.2019 - 08.2019

Web Assistant

All India Radio- Akashvani
07.2018 - 05.2019

Post Graduate Diploma in Journalism - Journalism, Broadcast

Bhartiya Vidya Bhawan
04.2001 -

Bachelor of Arts - English Literature

Jagran College of Arts, Science And Commerce
04.2001 -

Diploma in Mass Communication - Broadcast Journalism

Jagran Institute of Management And MassCom
04.2001 -

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Richa GuptaProcurement Associate