Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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Richa Henry
Open To Work

Richa Henry

Senior HR Manager
Noida

Summary

Dynamic and results-oriented Senior HR Manager with over 15 years of extensive experience in HR operations, compliance, and conflict resolution. Expertise in crafting and executing innovative HR strategies that promote diversity and inclusion, enhance performance management, and streamline talent acquisition processes. Proven track record in implementing advanced HR technologies such as Workday and SAP HCM, along with successfully establishing HR departments from the ground up to bolster organizational effectiveness. Recognized for reliability and adaptability, with a strong commitment to fostering inclusive workplace cultures that drive growth and elevate employee engagement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Human Resource Manager

AML RIGHTSOURCE
08.2022 - Current
  • Spearhead and served as a key member of the senior leadership team in execution of HR Strategies that aligns with the company’s business goals.
  • Lead HR team to support functional departments in addressing staffing needs.
  • Implement initiatives aimed at improving organizational culture, employee satisfaction and retention.
  • Advised leadership on labor law compliance, employee relations and organizational change.
  • Develop and oversee HR metrics and reports, presenting actionable insights to the executive team.
  • Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affair.
  • Managed HR analytics and worked with Senior Leadership to identify trends.
  • Drove HR process improvements that resulted in a 15% reduction in onboarding time for international hires.
  • Workday implementation and enhancement for the India location.
  • Implementation of EAP.
  • Monitored payroll processing functions in order to ensure accurate payment of wages.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Investigated workplace issues complaints of discrimination or harassment brought forward by employees or external sources with professionalism and sensitivity.
  • Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Developed employee orientation and training programs for new hires.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Created and implemented employee retention strategies.
  • Chairperson of POSH Committee.

Human Resource Business Partner (HRBP)

World Vision India
03.2022 - 08.2022
  • Talent Acquisition - Staff Movements, On-boarding & Orientation, Transition & Separation & Talent Management.
  • Performance Management.
  • Employee Relation & Risk Management.
  • People Data Analysis & Management.
  • Employee Relations, Rewards & Recognition, Staff Wellness, People Data Analytics & Management.
  • Organization Development & Change Management, Learning & Development.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.

Human Resource Consultant

Freelancer
05.2020 - 02.2022
  • Implemented a comprehensive recruitment strategy that improved talent acquisition processes.
  • Created detailed job descriptions and performance evaluation frameworks.
  • Monitor HR departments budget.
  • Managed the day-to-day HR operations, including recruitment, employee relations, and compliance.
  • Implemented new HR processes that increased operational efficiency and employee satisfaction.
  • Drive vendor coordination and facilitate smooth operations for Employee Engagement activities.
  • Oversaw employee disciplinary actions, ensuring fair and consistent application of policies.
  • Partner in the smooth execution of special projects.

Assistant Manager

Jumio India Pvt Ltd
12.2019 - 05.2020
  • Managed the day-to-day HR operations, including recruitment, employee relations, and compliance.
  • Implemented new HR processes that increased operational efficiency and employee satisfaction.
  • Oversaw the onboarding process, enhancing the new hire experience.
  • Onboarding & Orientation, Separation & Talent Management.
  • Performance Management.
  • Facilitated alignment between management and employees to address workplace demands.
  • Ensured the fulfillment of current and future business requirements by managing human capital effectively.
  • Nurture a positive working environment.
  • Address complaints and resolve them by implementing innovative solutions.
  • Make changes and suggest improvements wherever required to ensure the proper functioning of the department.

HR Manager

Procter & Gamble
  • Created detailed job descriptions for departmental positions.
  • Managed employee relations to foster a positive workplace environment.
  • Monitored payroll practices for accuracy and compliance.
  • Developed and implemented HR policies to enhance operational efficiency.
  • Proactively addressed employee relations issues, achieving high levels of satisfaction among staff and management.
  • Designed and implemented effective recruiting strategies to attract top talent for current and future business needs.
  • Executed a talent management strategy to replace underperforming staff with high-caliber talent.

Consultant - HR

Freelancer
12.2016 - 04.2018
  • Support all audit activity (NABH, Quality Internal audit report submission on payroll, external and cross audit of manual file).
  • Ensure performance oriented culture by effectively coordinating/comply with performance management process (JD, KRA, KPI, Quarterly & Half yearly appraisal).
  • Responsible for everything related to the employer-employee relationship and is about supporting and managing the institution’s people and associated processes.
  • Was an important part in building a strong employer brand for our Hospital to ensure we attract, hire and retain the most qualified employees.

Training Manager

EMTECH
06.2016 - 12.2016
  • Utilized analytics to drive proactive, data-informed decisions impacting workforce efficiency.
  • Led a cross-functional team to create a training program.
  • Conducted training needs analysis through stakeholder interviews, ensuring alignment with evolving business goals.
  • Managed a portfolio of 50+ training workshops, attendee satisfaction rating and efficiency in performance.
  • Partnered with HR to integrate succession planning with L&D initiatives, driving a smoother leadership transition and talent retention.

Senior Executive

Manipal Global Education Services
04.2012 - 02.2016
  • Collaborated with cross-functional teams to ensure seamless integration of payroll and HR processes.
  • Assisted in user training sessions to enhance understanding of SAP HCM functionalities.
  • Utilized SAP Solution Manager for configuration management and testing documentation.
  • Managed end-to-end implementation of SAP HCM modules, from blueprinting to go-live support.
  • Developed dynamic actions for info types, enhancing user experience and data integrity.
  • Effectively resolved all employee relations issues and addressed concerns.
  • Budgeting and forecasting team operations.
  • Partnering with seniors to create vision, policies, strategic goals, and objectives for the business unit.

Associate HR

Igate
09.2010 - 04.2012

Education

Master of Business Administration - Human Resource

IBMR-IBS
07.2010

Bachelor of Arts - English Honors

St. Bedes' College
04.2008

Skills

  • Organization Development

  • Performance Management

  • Workforce Analytics

  • Analytical skills

  • Global HR strategy and operations

  • Policy analysis and creation

  • HR Auditing & Budgeting

  • Reward and Recognition

  • HRIS system Implementation (Workday, SAP HCM and SLcM)

  • Diversity and inclusion

  • Team Leadership

  • Strategic Planning

  • Crisis Management

  • Employee Relation

  • Grievance Handling

  • Talent Acquisition

  • Employee Engagement & Retention

  • Strong interpersonal communication skills

  • Decision-making & Problem-solving

  • Teamwork

  • Conflict Resolution

  • Cross-cultural team leadership and integration

  • Effective Communication

  • Strategic Thinking

  • Leadership Development

  • Empathy

  • Time Management

Certification

  • Chrmp Advanced HRBP certification, Currently pursuing
  • Chrmp HR Analyst certification, Currently pursuing

Accomplishments

  • Set up of HR department for few organizations
  • Was awarded twice with reward of 'Going above and beyond the call of duty'.
  • Was Awarded Annual award for 'Best Implementation Team'.

Languages

English
Hindi

Timeline

Senior Human Resource Manager

AML RIGHTSOURCE
08.2022 - Current

Human Resource Business Partner (HRBP)

World Vision India
03.2022 - 08.2022

Human Resource Consultant

Freelancer
05.2020 - 02.2022

Assistant Manager

Jumio India Pvt Ltd
12.2019 - 05.2020

Consultant - HR

Freelancer
12.2016 - 04.2018

Training Manager

EMTECH
06.2016 - 12.2016

Senior Executive

Manipal Global Education Services
04.2012 - 02.2016

Associate HR

Igate
09.2010 - 04.2012

HR Manager

Procter & Gamble

Bachelor of Arts - English Honors

St. Bedes' College

Master of Business Administration - Human Resource

IBMR-IBS

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Richa HenrySenior HR Manager