Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Information
Hobbies and interests
Timeline
Generic
RICHA JOHRI

RICHA JOHRI

Noida

Summary

Dynamic professional with extensive expertise in global market analysis, client acquisition, and strategic sales planning. Proven ability to leverage negotiation skills and relationship management to drive significant market expansion. Demonstrated success in building high-performing teams and consistently exceeding sales targets across diverse international markets. Committed to delivering results through innovative strategies and a deep understanding of market dynamics.

Overview

9
9
years of professional experience
1
1
Certification

Work History

GCP Sales Lead

Avanciers
06.2025 - Current
  • Spearheading Google Cloud sales initiatives by identifying, engaging, and converting Startups & SMBs across BFSI, retail, manufacturing and IT services sectors.
  • Leading client discovery sessions to uncover cloud modernization, AI/ML, and collaboration needs—translating them into GCP and Google Workspace solution proposals.
  • Collaborating with Google Cloud distributor teams (e.g., iValue) to manage onboarding, deal registrations, and partner portal enablement.
  • Built a targeted pitch strategy tailored to client verticals, highlighting use cases such as BigQuery for real-time analytics, Vertex AI for predictive modeling, and Workspace for field teams.
  • Generated qualified leads and nurtured pipeline opportunities through consultative selling, cloud assessments, and joint GTM campaigns with Google Cloud teams.
  • Delivered high-impact client presentations and executive briefs showcasing cost optimization, scalability, and collaboration benefits of GCP.
  • Supporting pre-sales efforts by coordinating with solution architects and cloud engineers to tailor demo environments and PoCs.
  • Working closely with Avanciers leadership to align sales strategy with Google Cloud partnership objectives and quarterly targets..

International Sales Manager

InfoEdge India Limited
02.2024 - 05.2025
  • Identify and capitalise on new business opportunities within the India, SEA, Gulf and Middle East markets.
  • Identify opportunities for up-selling and cross-selling additional products or services to maximise revenue.
  • Manage and resolve customer enquiries, complaints, and escalations, ensuring timely and satisfactory outcomes.
  • Collaborate with internal teams (marketing, product development, and operations) to align business strategies with market demands.
  • Attend industry events, trade shows, and networking meetings to build relationships and generate leads.
  • Negotiate contracts and agreements to secure profitable deals, while ensuring mutual benefits for the company and clients.
  • Maintain an updated sales pipeline and CRM records to track leads, conversions, and customer interactions.
  • Stay updated on legal, economic, and cultural aspects that impact business operations in the assigned territory.
  • Provide regular reports and insights to senior management on market performance, sales forecasts, and growth opportunities.
  • Retained 100% of existing clients and onboarded 21 new clients, contributing to significant revenue growth and a measurable improvement in customer satisfaction scores.

Cloud Sales Specialist | New Business

DigitalOcean
08.2023 - 01.2024
  • Consulted with startups and SMBs to understand technical needs and proposed scalable cloud infrastructure solutions using DigitalOcean products (Droplets, Kubernetes, Spaces, Databases).
  • Achieved 92% of quarterly sales quota by managing full sales cycle – prospecting, solutioning, demos, pricing, and closing.
  • Onboarded and enabled 23 new clients, helping them migrate to DigitalOcean’s cloud environment seamlessly.
  • Conducted technical discovery sessions and collaborated with solutions architects to deliver tailored cloud adoption roadmaps.
  • Advised clients on cost optimization strategies using DigitalOcean’s pricing model and tools, improving resource efficiency.
  • Maintained CRM hygiene (Salesforce/HubSpot) and provided accurate pipeline forecasts to sales leadership.
  • Partnered with product and marketing teams to relay client feedback, influencing product enhancements.

Senior cloud sales specialist | GCP

TDCX (Transformative Digital customer experience)
04.2022 - 06.2023
  • Independently and collaboratively worked with sales teams to source, contact, and engage prospective customers evaluating Google Cloud products.
  • Executed outbound prospecting campaigns to identify and connect with high-potential leads, driving interest in Google Cloud solutions.
  • Engaged with C-level decision-makers, building quick rapport and assessing business needs to position relevant solutions.
  • Generated excitement and engagement among prospects, facilitating seamless transitions to Google Cloud sales teams for deeper product evaluation.
  • Drove high prospect engagement rates, ensuring meaningful interactions that led to successful sales conversions.
  • Led discovery and qualification of sales meetings, identifying key opportunities for Google Cloud products.
  • Collaborated with agency partners to identify and implement the most effective advertising solutions.
  • Worked with a diverse range of advertisers to develop and deliver optimal digital advertising strategies tailored to each client’s needs.
  • Provided strategic consulting to agencies, ensuring they achieved the best ROI on their clients' advertising investments.
  • Consistently exceeded sales quotas, while delivering an outstanding customer experience to agency partners.
  • Developed innovative ways to strengthen Google’s agency relationships, providing performance-enhancing recommendations and upselling relevant Google products.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Business Development Consultant (LMS & OKR | SaaS Sales)

Compunnel (Infopro Learning)
01.2020 - 09.2021
  • Built and developed relationships with C-level executives, and cross-functional teams at Fortune 500 companies.
  • Identified business challenges, and engaged prospects in initial-level discussions with Enterprise Sales Representatives (ESR) to propose tailored Learning & Development (L&D) solutions.
  • Analysed customer pain points and presented LMS (Learning Management Systems), Managed Learning Services (MLS), OKR-based goal alignment strategies, and L&D platforms as effective solutions.
  • Developed strategic business plans to drive revenue growth, and establish long-term partnerships.
  • Conducted in-depth market research to identify and qualify high-potential prospects, gaining insights into industry challenges, market competition and customer needs.
  • Utilised Salesforce CRM, HubSpot, and Sales Enablement tools (e.g. HubSpot CRM). HubSpot CRM). HubSpot CRM). HubSpot CRM. HubSpot CRM. Outreach) for pipeline management, accurate forecasting, and reporting.
  • Focused on promoting subsidiaries such as Gnosis Connect, Unlock Learn, Unlock OKR, and Infopro Learning, supporting organisations with an extensive 20K+ course library via Open Sesame.
  • Led cold-calling and qualification efforts to convert prospects into high-quality leads, aligning customer needs with the company's solutions.
  • Drove sales strategy execution by collaborating with internal teams, and guiding projects towards successful closures.

B2B/B2C Sales Professional

SAMSUNG INDIA ELECTRONICS (P) Ltd.
11.2016 - 12.2019
  • Managed Extended Warranty Care Pack projects and led the Exchange & Refund Department for Samsung India’s service network.
  • Provided after-sales support by handling service escalations related to technical defects, ensuring prompt resolution and customer satisfaction.
  • Collaborated with cross-functional teams in a fast-paced, dynamic environment to meet customer demands and build strong, long-term client relationships.
  • Acted as a key point of contact for Samsung B2B/B2C sales teams, coordinating with internal departments to streamline service operations.
  • Provided on-site support to Samsung Stores PAN India during installation and integration processes.
  • Managed decision-making for approvals and refunds related to technical defects across various Samsung product lines.
  • Oversaw invoice processing for Extended Care Pack services across East & West regions and led the GA LEAD process for North & West regions.

Education

B Tech - CS

Shri RAM Murti Smarak College of Engineering & Technology
07-2016

XII -

MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
03-2012

X -

MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
03-2010

Skills

  • Prospective client outreach
  • Effective sales presentations
  • Client engagement
  • Lead generation expertise
  • Sales metrics tracking
  • Sales process oversight
  • Proficient in CRM tools
  • Analytical problem-solving
  • Skilled in prioritizing concurrent responsibilities
  • Targeted sales strategies

Languages

English
Hindi

Certification

  • Google Cloud Secops Sales Credential
  • Cyber Security Certification

Personal Information

  • Date of Birth: 30/10/1994
  • Nationality: Indian
  • Gender: Female
  • Marital Status: Married

Hobbies and interests

  • Fitness and mindfulness practices
  • Writing LinkedIn posts on cloud trends
  • Mentoring junior professionals in tech sales
  • Music

Timeline

GCP Sales Lead

Avanciers
06.2025 - Current

International Sales Manager

InfoEdge India Limited
02.2024 - 05.2025

Cloud Sales Specialist | New Business

DigitalOcean
08.2023 - 01.2024

Senior cloud sales specialist | GCP

TDCX (Transformative Digital customer experience)
04.2022 - 06.2023

Business Development Consultant (LMS & OKR | SaaS Sales)

Compunnel (Infopro Learning)
01.2020 - 09.2021

B2B/B2C Sales Professional

SAMSUNG INDIA ELECTRONICS (P) Ltd.
11.2016 - 12.2019

B Tech - CS

Shri RAM Murti Smarak College of Engineering & Technology

XII -

MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL

X -

MAHARISHI VIDYA MANDIR SENIOR SECONDARY SCHOOL
RICHA JOHRI