Richa Khare

Executed the implementation of strategies designed to achieve planned launch of Dedicated Risk Team, a first LOD team under BFCR NFR Wholesale Banking across 40 countries.

Managing and monitoring a team of 15+ employees for MENAT and Rest of Europe to make sure that projects meet important deadlines and stay on schedule.

Maintaining and enhancing the firm's AI-based automated KYC/surveillance programs designed to detect KYC failures of Commercial banking and Global banking clients along with identifying potential money laundering and suspicious transactions in unlisted/listed entities, as well as other areas of potential financial crime.

Proposes creative and pragmatic solutions for risk and control problems and liaise with business heads and country BFCRs to develop approaches for addressing onboarding/periodic reviews insufficiencies and transaction monitoring emerging issues and amend Global Line of Business Procedures and KYC Questionnaire Completion Guides accordingly.

Assist the AML Group's periodic risk assessments through the analysis of data elements related to potential indicators of customer, product, or geographic risk, evaluating and enhancing the AML Group's risk rating methodologies, and identifying new quantitative factors that can be incorporated into the risk assessment process.

Produce monthly, quarterly, and ad hoc reports, perform segmentation analysis, identify trends, and provide results to internal stakeholders.

Worked with FCC SG WM Policy and Governance team which provides advisory to the business in relation to FCC/AML matters including review new customer account opening documents of APAC WM Private Banking clients (Standard CDD/High Risk EDDs), SOW/SOF assessment and verification, Client Risk Score/Client Tax Risk Score reviews, DDCR/ECPR reviews, approvals of complex payments based on account blocks, money laundering prevention and sanctions related requests and ensuring compliance with the group policy and all local external laws and regulations. Additionally, keeping abreast with laws, regulations and corporate policies concerning money laundering in the APAC region and with any emerging Money Laundering concerns/trends globally.

Performed research on potentially unusual or suspicious transactions/activities through analysis of post transaction monitoring alerts on Actimize (ActOne) and Palantir Foundry, generated by Mantas within agreed SLAs for private banking and investment banking clients.

Analyzing risks associated with money trail in various scenarios like – High Risk FT, SULT, CIB and Rapid movements of funds, document alert research/decision regarding irregularity of transactions within the monitoring system and provide information to support Suspicions Activity Report (SAR) and other Client Monitoring Reports.

Independently managed end-to-end India Name Screening and Transaction Monitoring Project in close liaison with India MLRO and stakeholders across the various levels in the organization, attending business/functional reviews with partners/stakeholders, present MI and standard quality control reports for further sharing with stakeholders. Training and management of team members to ensure timely deliveries and to guarantee that quality standards are met at all times.

Assisted with the client onboarding: conducted Customer Due Diligence (CDD) assessments on corporate clients, which include comprehensive and risk-based assessments focusing on risk factors such as structure, sector, products and services, PEP, UBO/Source of Wealth, Adverse Media, assisted FO with collection of missing information and documents during client onboarding process.

Performed ongoing customer due diligence (ECPR/DDCR) including maintenance and updating of AML and KYC records and information for existing client's risk-based schedule. Identification and escalation of any suspicious or unusual matters to AML and Line of Business Compliance for further investigation.

Responsible for performing MICOS and production and analysis of monthly/quarterly MI reports including team dashboard, summary/trend reports and assisting in developing process documents including standard operating procedures.

Robotics – Assisted in robotic process automations/solutions to simplify processes and procedures that reduced manual activity overhead for the team.

Conducted KYC onboarding via Enhanced Due Diligence (EDD)/Standard Due Diligence (SDD) on high-risk entities (sole traders, partnerships, limited companies, public companies, trusts and charities) and individuals including PEP relationships and assisted clients in their decision-making and response to Counter-Terrorist Financing legislation, Sanctions, PEP and State-Owned Entities (SOEs).

Investigated customer information using a mix of intelligence systems such as Factiva, Lexis Nexis, ISI Emerging Markets, Amadeus, CapitalIQ, ThomsonOne, eJurix, Bankers Almanac, Manupatra, Prowess and Compliance Week. Additionally, utilized public information such as business registries, online depositories and verbatim information provided by clients/key stakeholders to assess potential risks.

Assisted clients to manage ABC/integrity risks arising from business with third parties/counterparties in order to comply with legislation such as the United States PATRIOT Act, US Foreign Corrupt Practices Act, the UK Bribery Act and the Organization for Economic Co-operation and Development OECD Anti-Bribery Convention.

Conducted broad-based/deep-dive company profiling which include collating background information, shareholder/key executives' information, adverse AML/fraud media searches, litigation and sanction related issues in relation to counterparties. Additionally, conducted telephonic and personal interviews with CXOs/key executives in order to corroborate information collected from secondary and other primary sources.

Independently managed end-to-end Norway EDD Project in close communication with partners and stakeholders from KPMG Norway, conducted functional reviews with partners/stakeholders, presented MI and standard quality control reports to stakeholders, conducted internal audit and need-gap analysis.

Assisted with BAU related process automation involving “IBM Watson” which was an enhanced business intelligence repository and warehouse which was developed as one-stop-shop for all business research related solutions. The task involved understanding end user requirements, inclusion of essential resources, providing instructions to development team, weed out issues/roadblocks and UAT testing.

Managed team of 6 members and handled responsibilities including training, query resolution, conflict resolution, workforce management, project delivery and new projects management.

Assisted with recruitment and hiring process and was responsible for training and development of new members of the team and retaining and training Performance Improvement Professionals.

Conducted end-to-end market research process through primary and secondary research methods.

Responsible for conducting primary research by recruiting, screening and collecting unbiased and accurate data from surveys and interviews, ensuring confidentiality of participants and of the respondents' answers.

Developed profiles of major competitors including performance trends, strategies and identified threats and opportunities. Additionally, engaged with internal and external sales and customer support teams to understand customer needs and trends in priority sectors.

Maintained, measured and audited large volumes of varying data for quality issues and evaluated impact of specific data quality issues.

Analyzed survey data and generated insights by importing data sheets from survey projects into survey analysis software (SPSS and SAS) by reviewing and editing data, modifying variables, creating statistically significant results, dashboards, charts and exporting to PowerPoint and sharing access to the stakeholders and designated team members.

Process included questionnaire preparation, vendor management, database management, coding, analysis of data, forecasting of data through Decision Support Databases and reporting to management.

Performed intermediate duties and provided support to all aspects of branch from an operational perspective and maintained relationships between the bank and its clients

Executed payments under checks, wire transfers (RTGS and fund transfers), salary processing and bill payments.

Assisted in performing services related to cash and vault management, safe deposit/locker operations, processing and onboarding DDA, discussing and accepting credit applications, executing loans assessment, securities management and bank guarantee.

Responsible for initiating all in-person user support tickets and seeing them through to completion.

Offered troubleshooting assistance and resolution of issues relating to Verizon data services customers and also responsible for generating leads to cross sell other Verizon products.

Provided necessary training and assistance to new customers on the procedures and practices for their new machines. Escalated unresolved cases to higher level support and ensured complete end user satisfaction

Analysis and marketing activities of mutual funds, equity market, commodities, portfolio management services and derivatives

Prepared weekly product level detail reports with qualitative information by business unit for senior management