RICHA MISHRA
Project Manager
Noida
Summary
Fueled by strategic investment in technology and innovation, drive growth opportunities and solve complex business problems for large group companies, through building a robust platform for business and powerful product engine that are integral to innovation at scale. Work with technologists and business specialists, blending system integrators with industry knowledge and innovative ideas with company platforms, capabilities, and technical expertise. Worked at the forefront of integrating emerging technologies and Lead programs /projects in Digitization to make GFL & IWL Business ready for the future. Drive Digital Initiatives across plants & Corporate location.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Digital Head
GFL
05.2023 - Current
- Fueled by strategic investment in technology and innovation, drive growth opportunities and solve complex business problems for large group companies, through building a robust platform for business and powerful product engine that are integral to innovation at scale
- Work with technologists and business specialists, blending system integrators with industry knowledge and innovative ideas with company platforms, capabilities, and technical expertise
- Worked at the forefront of integrating emerging technologies and Lead programs /projects in Digitization to make GFL & IWL Business ready for the future
- Drive Digital Initiatives across plants & Corporate location.
SME
Milliman India Ltd.
05.2017 - 05.2023
- Followed Agile Methodology across all scrum teams and delivered releases on time which included quarterly release planning, delivery, checklist, security scans, agile coaching, tracking the execution of features, managing risk, dependency, and resource management
- Mentored the team to a self-organized team and enabled them to deliver quality product on time following the agile way of working
- Reduced cycle time by 15% which increased team throughput and resulted in more work items included in the monthly release
- Collaborate with Clients/ Stakeholders to understand requirements and ensure smooth development and delivery to the client
- Working in AGILE environment.
Senior Lead Test Engineer / Scrum Master
Adroit Buss. Sol.
01.2011 - 01.2017
- Evaluated and understood work specifications, drawings and technical manuals to produce high-quality work
- Developed Automation framework for Web applications and mobile
- Performed Load/ integrated test on AWS supported websites
- Followed standard checklists to perform complete and thorough evaluations
- Managing Scrum for multiple projects
- Mentoring Team members in implementing agile in the organization
- Established test procedures to review durability, reliability and performance of all systems and parts
- Implemented CI/ CD through Jenkins
- Collaborate with Clients and Developers to resolve conflicts, improve operations and provide exceptional customer service.
SDET
Trident Tech
01.2006 - 01.2009
- Developed the software for Insurance management in ASP.net
- Engaged in creating automation test script and test case development.
Education
M. Tech. - Computers
PDMCE
Skills
Azure
O365 Tools
Power Apps
VSTS
Power BI
Sales Force
SAP
Staff Monitoring
Strategic Marketing
Price Structuring
Blockchain Technology
Interpersonal Communication
Performance Evaluations
Task Prioritization
Business Objective Analysis
Event Planning
Teamwork and Collaboration
Adaptability and Flexibility
Product Lifecycle Management
Attention to Detail
Training and Development
Program Development
Gamification Strategies
Problem-solving abilities
Artificial Intelligence Integration
Reliability
Qlik Sense
Data Analytics
Visual Studio Code
Pricing Strategies
Problem-solving aptitude
Effective Communication
MS Office Suite
Web Analytics
Mobile App Development
Adaptability
Decision-Making
Self Motivation
Root Cause Analysis
Analytical Thinking
Vendor Relations
Program Evaluation
Computer Proficiency
Time Management
Certification
PMP
Tools Used
Microsoft Power Platforms ex. Power BI, Power Apps, Power Automate and Flow, Azure DevOps, VSTS, PowerBI, Visio, SAP, Sales Force, SCADA
Environments
- Windows10
- Linux
- Win32
- Win64
- Different window server Mac
- Different types of mobiles, tablets, notebook
Roles And Responsibilities
- Manage multiple projects for the organization, Organize workshops, co-ordinate with Stakeholders and define a Digital Strategy for the GROUP companies comprising of Gujarat Fluorochemicals Limited and it’s subsidiaries like Solar, Electric Vehicle, renewable energy, Hydrogen, Inox Wind and it’s subsidiaries within India and Overseas.
- Plan and execute all Digital Projects. Implementing RPA and Manufacturing automation.
- Crafting Customer Experience Journey and Digital Touch Point for customers
- Train and Spread awareness within the Middle management team on Digital enablement across all functions in the organization specially HSSE, HR, Sales & Marketing
- Understanding in Digital Marketing including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimizes user funnels
- Collaborate with agencies and other support partners utilizing my vendor management skills.
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 9 in the development of Intranet portal.
- Supervised team of 19 staff members.
- Achieved Digital Office by introducing RPA for Business Processes.
- Achieved Reduced Quality variation by completing automating SOP and WI with accuracy and efficiency.
- Documented and resolved Compliance software issues which led to achieve zero defaulter rate with SEBI and other government and regulatory organizations.
Timeline
Digital Head
GFL
05.2023 - Current
SME
Milliman India Ltd.
05.2017 - 05.2023
Senior Lead Test Engineer / Scrum Master
Adroit Buss. Sol.
01.2011 - 01.2017
SDET
Trident Tech
01.2006 - 01.2009
M. Tech. - Computers
PDMCE