RICHA MISHRA

Fueled by strategic investment in technology and innovation, drive growth opportunities and solve complex business problems for large group companies, through building a robust platform for business and powerful product engine that are integral to innovation at scale. Work with technologists and business specialists, blending system integrators with industry knowledge and innovative ideas with company platforms, capabilities, and technical expertise. Worked at the forefront of integrating emerging technologies and Lead programs /projects in Digitization to make GFL & IWL Business ready for the future. Drive Digital Initiatives across plants & Corporate location.

• Windows10
• Linux
• Win32
• Win64
• Different window server Mac
• Different types of mobiles, tablets, notebook

• Manage multiple projects for the organization, Organize workshops, co-ordinate with Stakeholders and define a Digital Strategy for the GROUP companies comprising of Gujarat Fluorochemicals Limited and it’s subsidiaries like Solar, Electric Vehicle, renewable energy, Hydrogen, Inox Wind and it’s subsidiaries within India and Overseas.
• Plan and execute all Digital Projects. Implementing RPA and Manufacturing automation.
• Crafting Customer Experience Journey and Digital Touch Point for customers
• Train and Spread awareness within the Middle management team on Digital enablement across all functions in the organization specially HSSE, HR, Sales & Marketing
• Understanding in Digital Marketing including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimizes user funnels
• Collaborate with agencies and other support partners utilizing my vendor management skills.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

• Resolved product issue through consumer testing.
• Collaborated with team of 9 in the development of Intranet portal.
• Supervised team of 19 staff members.
• Achieved Digital Office by introducing RPA for Business Processes.
• Achieved Reduced Quality variation by completing automating SOP and WI with accuracy and efficiency.
• Documented and resolved Compliance software issues which led to achieve zero defaulter rate with SEBI and other government and regulatory organizations.