RICHA NAGPAL

Rohtak

Summary

Richa Nagpal is a detail-oriented and results-driven E-commerce Executive with 1 year of hands-on experience in managing online product listings, order processing, and marketplace operations. She has a solid understanding of platforms like Amazon, Flipkart, and Shopify, and is skilled in inventory management, pricing strategy, and customer service coordination. Known for her proactive approach and ability to work in fast-paced environments, Richa consistently contributes to improving operational efficiency and ensuring a smooth online shopping experience for customers.

Overview

year of professional experience

Work History

E-Commerce Executive

Plantogallery and Buyab india

NEW DELHI

11.2023 - 12.2024

Managed product listings on e-commerce platforms for optimal visibility.
Coordinated order fulfillment processes to ensure timely delivery of products.
Assisted in developing marketing strategies to enhance online presence.
Monitored customer inquiries and provided prompt support through chat and email.
Analyzed market trends to identify potential growth opportunities for the brand.
Collaborated with the design team to create engaging promotional materials online.
Generated weekly reports summarizing sales performance metrics.
Developed and implemented e-commerce strategies to increase online sales.
Managed multiple, concurrent e-commerce projects in fast-paced environment.
Managed social media accounts, creating engaging content to build brand awareness and community.

Education

Bachelor of Arts -

LAXMI BAI COLLEGE, UNIVERSITY OF DELHI

NEW DELHI

01-2024

Skills

E-commerce strategy
Customer support
Market trend analysis
Sales performance reporting
Product listing optimization
Customer relationship management

Team collaboration
Effective communication
Problem solving
Self motivation
Sales strategy
Problem-solving abilities

Languages

English

Advanced (C1)

HINDI