Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RICHA NAGPAL

Rohtak

Summary

Richa Nagpal is a detail-oriented and results-driven E-commerce Executive with 1 year of hands-on experience in managing online product listings, order processing, and marketplace operations. She has a solid understanding of platforms like Amazon, Flipkart, and Shopify, and is skilled in inventory management, pricing strategy, and customer service coordination. Known for her proactive approach and ability to work in fast-paced environments, Richa consistently contributes to improving operational efficiency and ensuring a smooth online shopping experience for customers.

Overview

1
1
year of professional experience

Work History

E-Commerce Executive

Plantogallery and Buyab india
NEW DELHI
11.2023 - 12.2024
  • Managed product listings on e-commerce platforms for optimal visibility.
  • Coordinated order fulfillment processes to ensure timely delivery of products.
  • Assisted in developing marketing strategies to enhance online presence.
  • Monitored customer inquiries and provided prompt support through chat and email.
  • Analyzed market trends to identify potential growth opportunities for the brand.
  • Collaborated with the design team to create engaging promotional materials online.
  • Generated weekly reports summarizing sales performance metrics.
  • Developed and implemented e-commerce strategies to increase online sales.
  • Managed multiple, concurrent e-commerce projects in fast-paced environment.
  • Managed social media accounts, creating engaging content to build brand awareness and community.

Education

Bachelor of Arts -

LAXMI BAI COLLEGE, UNIVERSITY OF DELHI
NEW DELHI
01-2024

Skills

  • E-commerce strategy
  • Customer support
  • Market trend analysis
  • Sales performance reporting
  • Product listing optimization
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Self motivation
  • Sales strategy
  • Problem-solving abilities

Languages

English
Advanced (C1)
C1
HINDI
Advanced (C1)
C1

Timeline

E-Commerce Executive

Plantogallery and Buyab india
11.2023 - 12.2024

Bachelor of Arts -

LAXMI BAI COLLEGE, UNIVERSITY OF DELHI
RICHA NAGPAL