RICHA PANDEY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
Certification
Work History
Virtual Relationship Manager
Profinity Growthway
Kanpur
- Developed and implemented strategies for improving customer satisfaction levels.
- Collaborated with other departments to ensure efficient resolution of customer inquiries.
- Managed virtual customer relationships, including responding to inquiries and complaints in a timely manner.
Teacher
BSS Education Centre
Kanpur
- Supervised after school activities such as clubs or sports teams.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Maintained a safe and orderly learning environment for all students.
Education
Chhatrapati Shahuji Maharaj University
Kanpur Nagar, IndiaLittle Flower School
Gorakhpur, IndiaLittle Flower School
Gorakhpur, IndiaSkills
- Training & Development : successfully completed a 3-month training program at Infosys, gaining valuable skills and knowledge
- Communication skills : strong communicator, proficient in presenting ideas, active listening, and collaboration
- Leadership skills : lead the school team as a Sports head secretary
- General secretary(girls hostel) : serving for this position actively from about a year inside campus resident
- MS office : proficient in MS Office Suite, including Word, Excel, PowerPoint, and Outlook for efficient task management
- FLUENT IN [Hindi , Engish]
Accomplishments
- Awarded first place in the Dance Competition at Gorakhpur Mahotsav, demonstrating creativity, coordination, and performance skills. This achievement reflects strong stage presence, teamwork, and commitment to excellence in cultural activities, highlighting my ability to excel in competitive environments.
Affiliations
- Played basketball for the North Zone team, demonstrating teamwork, leadership, and strong athletic skills in regional competitions. Gained experience in strategy, coordination, and maintaining high physical performance levels.
Certification
- Completed MS Excel 2010 certification with an A grade, demonstrating proficiency in advanced functions, data analysis, and spreadsheet management for enhanced productivity and efficiency.
- Earned a Certificate of Completion in HR Management Assessment, showcasing knowledge in recruitment, employee relations, performance management, and HR strategy for effective organizational development.
Timeline
Virtual Relationship Manager
Profinity Growthway
Teacher
BSS Education Centre
Chhatrapati Shahuji Maharaj University
Little Flower School
Little Flower School
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