Richa Rathore
Bengaluru
Summary
Result-driven professional with 14 years of experience spanning Talent Solutions, End to End Sales & Marketing in the Staffing and Hospitality industries. Known for driving audience and revenue growth, uncovering actionable insights, and creating impactful business opportunities. Skilled in client relations, strategic planning, and team management.
Currently seeking to transition completely into a Talent Acquisition role, leveraging extensive experience and a proven track record to deliver recruitment success and support organizational growth.
Overview
13
13
years of professional experience
Work History
Manager Client Relation & Partnerships
Watsonite Systems
Bengaluru
10.2023 - Current
- Spearheaded sales operations, managing a team of 8 members to drive revenue growth and exceed sales targets
- Developed and implemented strategic plans to achieve business objectives, contributing to a 18% increase in revenue over Q1- Q3 2024
- Oversaw the end-to-end recruitment cycle for contract employees, including sourcing, screening, onboarding, and deployment
- Built & nurtured client relationships, from lead generation to contract negotiation, resulting in the acquisition of 15 new clients (2023-24)
- Ensured compliance with client-specific hiring policies and legal requirements, mitigating risks, and maintaining process integrity
- Partnered with internal teams to optimize recruitment processes and manage a robust pipeline of candidates to meet dynamic client demands within tight timelines
- Analyzed market trends, prepare and presented sales forecasts, performance reports, and market analysis to senior management for strategic decision-making
- Successfully placed 59 contract employees across diverse roles, achieving 100% client retention rate
- Streamlined recruitment workflows, reducing hiring turnaround time by 5 days
- Played a pivotal role in securing 15 new client partnerships, contributing to a 18% increase in contract staffing revenue
Business Development Consultant
FlexiBees
Bengaluru
02.2021 - 09.2023
- Managed the end-to-end recruitment lifecycle for contract employees, including lead nurturing, client proposal presentations, candidate sourcing, screening, interviewing, and job-role alignment
- Built and maintained strong client partnerships by negotiating contracts, closing sales, and ensuring client satisfaction
- Devised and implemented a strategic business plan with clear, actionable targets and sales goals for a team of seven, driving performance and achieving measurable results
- Monitored candidate progress during the contractual phase by gathering and analyzing client and candidate feedback, ensuring successful placements and high retention rates
- Developed and managed a portfolio of 7 active accounts, assisting clients with mid-to-senior-level placements across diverse functions and industries
- Conducted market research to identify potential clients, expand market reach, and tailor solutions to meet client-specific recruitment needs
- Acted as a trusted advisor to clients, providing insights on talent acquisition strategies, and market trends
Senior Sales Manager
Grand Mercure- Accor
Bengaluru
11.2019 - 02.2021
- Company Overview: Pre-Opening Team.
- Managed key global account portfolio: Accenture, Boeing, Sony Software, Capgemini, Alstom, Volvo, etc.
- Accountable for prospecting, qualifying, soliciting, and closing on annual contracts/bids, and growing market share for both group and transient segments.
- Lead all day-to-day activities related to the sales function, with a focus on building long-term, value-based client relationships.
- Established ambitious sales targets for my team, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Directed recruitment and training of the sales team on Accor Sales tools, and other daily reports.
- Analyzing market information by using Accor sales tools, and implementing strategies to achieve financial goals.
Regional Sales Manager
The Leela Kovalam
Bengaluru
07.2018 - 10.2019
- Led the regional sales team for the group- Raviz Hotels and Resorts, ensured a revenue growth of 27% for the year 2018 ‘19
- Integral part in re-positioning of The Leela Kovalam as The Raviz Kovalam
- Compile comprehensive market analysis and research leading to adapting a clearly defined sales strategy, identifying, qualifying and closing sales leads
- Select, train and lead sales team members, establish performance objectives, coach and assist them in development of new business accounts & maintain strong client relationship
- Participate in regular sales meetings and work with management on goals and forecasting
- Participate in relevant trade shows, promotional events and conduct client presentations, FAM trips for leisure segment
Sales Manager
Elite India Construction Pvt. Ltd
03.2017 - 06.2018
Account Manager- National Sales
Hilton Hotels & Resorts
03.2016 - 02.2017
Assistant Sales Manager
The Zuri Hotels & Resorts
08.2011 - 09.2015
Education
PGC - Digital Marketing and Communication
MICA
08.2023
B.Sc. - Hospitality and Hotel Management
Institute of Hotel Management
Dehradun05.2009
Skills
- ATS (Smart Recruiters, TalentRecruit)
- CRM (Zoho)
- LinkedIn (Sales Navigator, LinkedIn Recruiter)
- Team leadership
- Strategic planning
- End to end recruitment
- Brand management
- Process improvement
- Problem resolution
Timeline
Manager Client Relation & Partnerships
Watsonite Systems
10.2023 - Current
Business Development Consultant
FlexiBees
02.2021 - 09.2023
Senior Sales Manager
Grand Mercure- Accor
11.2019 - 02.2021
Regional Sales Manager
The Leela Kovalam
07.2018 - 10.2019
Sales Manager
Elite India Construction Pvt. Ltd
03.2017 - 06.2018
Account Manager- National Sales
Hilton Hotels & Resorts
03.2016 - 02.2017
Assistant Sales Manager
The Zuri Hotels & Resorts
08.2011 - 09.2015
PGC - Digital Marketing and Communication
MICA
B.Sc. - Hospitality and Hotel Management
Institute of Hotel Management
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