Summary
Overview
Work History
Education
Skills
Timeline
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Richa Sachdeva

Richa Sachdeva

Senior Engineer Manager
Delhi

Summary

Senior Engineering Manager | 17+ Years | High-Scale Distributed Systems

Results-oriented engineering leader with 17+ years of experience in designing and delivering large-

scale, high-throughput, low-latency distributed systems across E-Commerce and Online Travel

domains. Successfully led 7–9 projects from inception to deployment, bootstrapped high-performing

teams, and managed large client accounts.

  • Passionate about leveraging emerging AI technologies, including agentic AI, LLM/GenAI capabilities to enhance automation, strategic decision-making, and AEO/GEO solutions.
  • Hands-on Architect: Expert in microservices, reactive systems, event-driven architectures.
  • Tech Stack:
  • Backend: Java 8+, Spring Boot, Node.js, C#/.NET, Kafka, Redis
  • Cloud & DevOps:AWS ECS/Lambda, OCI, Docker
  • Frontend & Mobile: React, React Native | AI/Developer
  • Productivity: GPT, GitHub Copilot, Cursor
  • Leadership: Proven record of team growth, cross-functional collaboration, open-source contributions, and stakeholder alignment.

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Senior Engineering Manager

MakeMyTrip
Delhi
10.2020 - Current
  • Currently, I lead the Visa Technology Team at MakeMyTrip.
    Led engineering teams to successfully complete projects on time.
    Actively working on integrating AI agents/LLMs.
  • Led the design, development, and deployment of a ChatGPT-4–powered chatbot, driving
    end-to-end ownership from architecture to production.
  • Implemented robust model monitoring
    pipelines, cost optimization strategies, and LLM tuning techniques to adapt responses for domain-specific use cases.
  • Established usage analytics, prompt-engineering best practices, and performance guardrails, ensuring high accuracy, scalability, and predictable operational costs.
  • Designed and developed a serverless architecture using AWS services such as API Gateway,Lambda, and DynamoDB, resulting in a 40% reduction in infrastructure costs and a 30%
    increase in application performance.
  • Developed Kafka producers and consumers for processing high-throughput financial
    transactions, ensuring reliability and fault tolerance.
  • Optimized Kafka topic partitioning and replication strategies, enhancing system scalability and
    resilience.
  • Mentored junior engineers, fostering professional growth and contributing to a highly skilled
    engineering team.
  • Drove cost savings initiatives by identifying areas for improvement and implementing strategic
    changes in material sourcing and manufacturing processes.

Principal Software Engineer

Make My Trip India
Delhi
11.2014 - 09.2020
  • Worked as a part of Post Sales development team.
  • Worked on the implementation and design of a highly scalable system that automates the moderation process.

Senior Software Engineer

Complete Travel Solutions
Swansea
12.2012 - 12.2013
  • Complete Travel Solutions is a Travel Company
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Pioneered new methods of code review to incorporate wider range of voices.

Software Engineer

Fashionandyou.com
Gurugram
06.2011 - 09.2012
  • Fashion and You was a private invitation only shopping club featuring collections by top designers for men, women and children for up to 80% off retail prices
  • Key Responsibilities:
  • Project: KPI (key performance indicator)
  • KPI is a web application, which is generate organization’s Sales and marketing-based data Campaign wise and Period wise, CRM (Customer Relationship Management)


Software Engineer

Infosys Technologies Limited
Bhubhaneshwar
02.2009 - 04.2011
  • Worked with external client, based out of USA : ‘South California Edison’
  • Creating a new website for ‘SCE’, ‘sce.com’ which is web accessible, Embedded with flash files, Front-End in VB.NET 2.0 and backend in MAINFRAMES and ORACLE10g


Education

Bachelor of Engineering Technology - Information Technology

Institute of Technology And Management
08.2004 - 05.2008

Higher Secondary -

Army Public School
New Delhi
04.2002 - 03.2004

Skills

    Agile scrum environments

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Timeline

Senior Engineering Manager

MakeMyTrip
10.2020 - Current

Principal Software Engineer

Make My Trip India
11.2014 - 09.2020

Senior Software Engineer

Complete Travel Solutions
12.2012 - 12.2013

Software Engineer

Fashionandyou.com
06.2011 - 09.2012

Software Engineer

Infosys Technologies Limited
02.2009 - 04.2011

Bachelor of Engineering Technology - Information Technology

Institute of Technology And Management
08.2004 - 05.2008

Higher Secondary -

Army Public School
04.2002 - 03.2004

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Richa SachdevaSenior Engineer Manager