Summary
Overview
Work History
Education
Skills
Timeline
Generic
Richa Sharma

Richa Sharma

Assistant Manager- EB Placement
Delhi

Summary

Experienced Assistant Manager with 5 years in operations. Skilled in designing and managing employee benefit policies for corporate clients. Successfully handled a portfolio of large and small PSU???s and private corporations. Proficient in maintaining client relationships and conducting orientation sessions. Adept at claim management with a track record of timely processing and disbursement. Demonstrated ability to negotiate with insurers, resulting in cost-effective solutions. Proven expertise in organizing wellness activities and facilitating training sessions. Excelled in preparing RFQ, quote comparisons, and placement slips. Committed to ensuring client satisfaction and maintaining healthy relationships with insurance companies and TPAs.

Overview

8
8
years of professional experience

Work History

Assistant Manager - Operations

Hero Insurance Brokers India Pvt. Ltd.
06.2017 - 04.2022
  • Responsible for catering to prime corporate clients for Employee benefits policies.
  • Employee Benefit Policies - Designing new policies and improvising old policies and processes Managing large, small PSUs and private corporate clients.
  • Maintaining client relationship through visit corporate as and when required.
  • Preparation of RFQ and QCR and placement slips. Procuring quotes / Negotiating with public & private insurers for various proposals.
  • Regular coordinating with insurers for policy issuance and endorsements ,addition, deletion, RHL, payment receipts and other day to day operation.
  • Responsible for maintaining client data, CD active dump, various MIS and internal reports and review PPTs for clients.
  • Conducting orientation sessions at client location. Responsible for claim management, timely cashless processing and disbursement of reimbursement claims.
  • Responsible for the Reimbursement Claims, Pre Authorization processes and other claims. Monitoring of claim documentation and clearance of discrepancies.
  • Manage wellness activities for own company and other clients.
  • Attend regular monthly review meetings with exiting corporate clients to satisfy queries related to claims, cashless, enrollment.
  • Responsible for healthy working relationship with insurance companies and TPAs as per agreed SLAs.
  • Coordinating with clients & Insurer for wellness activity's and Medicals checkups.
  • Training Support - Hands-on experience in planning of organizing/facilitating various training.

Executive

Prudent Insurance Brokers Pvt. Ltd.
05.2015 - 04.2017
  • Arranging health camps, awareness talk, women's day activity and others fun games and activities.
  • Employee Benefit Policies - Designing new policies and improvising old policies and processes.
  • Benefit manual chart - Prepare and circulate to all employees.
  • Responsible for monthly addition/deletion data, renewal data, data management, TPA and Insurer coordination.
  • Responsible for Group Mediclaim/ Group personal accident/ Group term life claim assistance, claim follow-up, claim track records, monthly review of claim MIS and CD statement.
  • Handled corporate clients for serving their Employee Benefit insurance portfolio.
  • Prepared RFQ, Quote comparative and placement slips.
  • Responsible for arranging the best quote from market and negotiate the best price.
  • Monitoring of claim documentation and clearance of discrepancies.
  • Responsible for on-boarding process.

Management Trainee- Marketing

Beacon Insurance Brokers Pvt. Ltd.
05.2014 - 02.2015

Working with marketing team to provide services to maximize company's sales and growth.

  • Coordinating with insurers for quote. Coordinating with corporate client for selling insurance products.
  • Preparation with RFQ and Quote comparative.
  • Data collection from various sources, Data analysis to find out the useful data for the company.
  • Cold calling, schedule the meetings, client visit, selling the product.
  • Cross selling of general Insurance Products. Generation leads and provide best of the products and services as per the need.

Education

MBA - Banking & Insurance

Amity University
Noida
04.2014

Bachelor of Commerce - Commerce

Jiwaji University
Madhya Pradesh
02.2011

Skills

Vendor Management

Stakeholder Management

Negotiation

Client Relationship Management

Insurance Operations

Insurance Underwriting

Insurance Claims

Liaising

Training Support

MS Office

Timeline

Assistant Manager - Operations

Hero Insurance Brokers India Pvt. Ltd.
06.2017 - 04.2022

Executive

Prudent Insurance Brokers Pvt. Ltd.
05.2015 - 04.2017

Management Trainee- Marketing

Beacon Insurance Brokers Pvt. Ltd.
05.2014 - 02.2015

MBA - Banking & Insurance

Amity University

Bachelor of Commerce - Commerce

Jiwaji University
Richa SharmaAssistant Manager- EB Placement