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Richa Suri
Admin Manager
Jalandhar
Summary
Self-motivated and result oriented professional, started as IELTS Trainer, also holds expertise in Sales Department, now working efficiently as Admin Manager in Venturepact which is based out inside LPU Campus and is a venture of Mr. Pratham Mittal. Actively recruiting people for his School of Business, Masters' Union, Gurgaon.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Admin Manager
Venturepact
Jalandhar
02.2022 - Current
- Working directly with the founder of the company, Mr. Pratham Mittal, looking after his travel plans related tasks.
- Onboard new employees and new hire documentation.
- Handling the company's CRM KEKA ATS, managing company's new joiners' data.
Sales Coordinator
Riya Travel & Tours(I) Pvt. Ltd.
Jalandhar
07.2017 - 12.2020
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Run Company's official portal from backend, alongwith CRM.
- Coordinated with Sales Team, and with other Airlines and other departments as regards Sales.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Nurtured impactful relationships with customers to cultivate loyalty.
- Maintained long-term relationships with high net-worth clients.
- Handled new account opening and cascade portal's working to them.
- Ensure that the sales month end report is accomplished and submitted on time .
- Maintain a prompt and accurate follow up and trace system for all correspondences
IELTS Trainer
A.G. Language Institute
Jalandhar
01.2016 - 04.2017
- Created teaching materials and developed engaging lesson plans for IELTS Modules.
- Managed Grammar Classes of weak students
- Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
IELTS Trainer
Touchstone Educationals Pvt. Ltd.
Jalandhar
07.2014 - 07.2015
- Have taught IELTS Academic and IELTS General to the students
- Have been actively involved in Spoken Classes and Extra classes for weak students.
IELTS Trainer
Daffodils Study Abroad Pvt. Ltd.
Jalandhar
01.2013 - 07.2014
- Used to conduct IELTS Academic classes and Spoken English Classes.
- Created teaching materials of IELTS and Spoken English Classes.
Education
Bachelor of Science - Economics
HMV College
Jalandhar 06.2005 - 06.2008
Master of Science - Information Technology
DAV College
Jalandhar 06.2008 - 07.2010
Certification
IELTS Academic
Interests
Timeline
Admin Manager
Venturepact
02.2022 - Current
Sales Coordinator
Riya Travel & Tours(I) Pvt. Ltd.
07.2017 - 12.2020
IELTS Trainer
A.G. Language Institute
01.2016 - 04.2017
IELTS Trainer
Touchstone Educationals Pvt. Ltd.
07.2014 - 07.2015
IELTS Trainer
Daffodils Study Abroad Pvt. Ltd.
01.2013 - 07.2014
Master of Science - Information Technology
DAV College
06.2008 - 07.2010
Bachelor of Science - Economics
HMV College
06.2005 - 06.2008