Summary
Overview
Work History
Education
Skills
PROJECTS
ACHIEVEMENTS
LANGUAGES
DECLARATION
Timeline
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Richa Tannani

Richa Tannani

Hyderabad

Summary

I am a very dedicated and independent woman. I am focused and determined. I like learning new things and show complete dedication to my work. Overall I think I am a boon to my employer!

My Career objective is to build a career with a dynamic managed organization that will provide ample opportunities to grow and to reflect high standards of performance in any assignment given there by ensuring organizational sucess and personal growth.

Overview

8
8
years of professional experience

Work History

HR Assistant

Amazon
Hyderabad
11.2022 - Current
  • Working closely with ERC team to provide a variety of HR Services to North American Employees.
  • Handling inquiries regarding policies and programs including attendance, leave, accommodation, benefits, payroll etc.

Cabin Attendant

Indigo Airlines
Hyderabad
02.2019 - 07.2022
  • Responsibilities involved are ensuring passenger's safety on board, providing exceptional customer service and managing emergency situations.
  • Effectively communicate in a clear and professional manner at all times.

Technical Service Representative

Amazon.com
Hyderabad
02.2016 - 09.2018
  • Responsibilities involved are to resolve queries regarding Amazon Digital Services and devices, such as Kindle, Fire TV (among others).
  • Provide technical support via voice, email to US Customers, which included troubleshooting hardware and software issues.

Education

Bachelor of Arts - Mass Communication And Journalism

St.Francis College For Women
Hyderabad
05-2015

Skills

  • Excellent communication and Interpersonal Skills
  • Quick learner
  • Team work
  • Leadership Skills
  • Dive Deep
  • MS Office
  • Problem Solver
  • Customer Service Skills
  • Active Listening
  • Detail Oriented

PROJECTS

  • Worked with HR recruitment team focusing on college recruitment initiatives. Conducted interviews, evaluated candidates and coordinated hiring processes.
  • Became a DST (Department Specific Trainer) in the Digital process. Delivered training programs that focused on digital processes like Amazon Appstore, Amazon Video, Amazon Devices like kindle, Fire TV etc.
  • Provided on going support and guidance to new hire as SME (Subject Matter expert) and helped in identifying process gaps.

ACHIEVEMENTS

  • Recognized as Top performer in MHLS Time Domain for Q4 2023 at Amazon.
  • Recognized as Top Response Rate Performer at Amazon.

LANGUAGES

  • English
  • Hindi

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge.

RICHA TANNANI

Timeline

HR Assistant

Amazon
11.2022 - Current

Cabin Attendant

Indigo Airlines
02.2019 - 07.2022

Technical Service Representative

Amazon.com
02.2016 - 09.2018

Bachelor of Arts - Mass Communication And Journalism

St.Francis College For Women

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Richa Tannani