Richanshu Basu

• Managed a $3M–$5M end-to-end AR function portfolio, by contacting clients via email and calls to ensure timely collection of any outstanding receivables.
• Serve as primary point of contact for clients, resolving billing discrepancies and providing excellent support.
• Implemented new collection strategies and processes, resulting in a 20% increase in recovery rates.
• Conducted AR aging analysis, identified high-risk accounts, and partnered with stakeholders to resolve issues by developing comprehensive payment plans and strategies resulting in reducing the aging of payments.
• Monitor customer account details for instances of non- payment, late and short payments and other irregularities
• Assisted in preparing financial documentation and reports for internal use and external audits
• Cultivated strong client relationships through consistent, high- quality service.

• Assess and identify inherent risks associated with the customer onboarding process, ongoing customer relationships, and transaction monitoring.
• Monitor changes in risk factors and adjust risk management strategies accordingly.
• Evaluate the effectiveness of controls and procedures in the KYC /AML process for customer due diligence, monitoring, and reporting suspicious activities.
• Identify weaknesses, gaps, or deficiencies in the KYC/AML framework and recommend corrective actions.
• Preparation of detailed reports,highlighting findings and providing recommendation for process enhancements and operational efficiencies.
• Initiated and completed high-quality KYC files, including data input and research analysis with zero tolerance for errors and escalations.
• Identified data anomalies and assisted with root cause analysis to minimize error for smooth processing of files.
• Conducted due diligence searches of personal, corporate, and trust accounts on various third-party and internal databases as well as using World Check, Bloomberg and Google negative news searches.
• Conducted periodic reviews of the accounts of Special Category Customers, such as PEPs and other high-profile individuals.

Finance (SME), Hyderabad, Telangana

• To ensure facts and details are correct so that the project deliverables will meet the needs of the stakeholders, policies and standards, and best practices.
• AR billing, Cash Apps reconciliation,system accounts, supports in identifying process risk and control practices.
• Responding to incoming calls from clients regarding various issues with their outstanding invoices.
• Issue and Post bills and monthly statements, refurbishing accounts receivable database with new accounts or missed payments.
• Creating SOP for new processes and reviewing the existing SOPs every quarter.
• Analyze aging reports to identify overdue accounts and implement effective collection strategies.
• Assisting the internal audit team during half- yearly and yearly audits.
• Software used : SAP, JDE, AWS

• Process Standard Teller transactions for customers, vault operations, general ledger information, and managing safe deposit
• Reconcile branch banking day-to-day payment and receipts.
• Analyzed Business needs of various companies, identified strategic & financial issues & developed solutions.
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Assisting the manager with resource management, and operational excellence.