Richard Daniel
Chennai
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
Network of Hope
Chennai
07.2022 - 07.2023
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Collaborated with marketing team members to create engaging content that resonates with target audiences.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
- Maintained a library of all images used in social media posts so they can be reused when needed.
- Engaged with and responded to online audience through relevant comments.
Connections Coordinator
Network of Hope
Chennai
06.2020 - 07.2022
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Managed client database, including entering new information and updating existing records.
- Provided customer service support by responding to inquiries via email
- Collaborated with other departments within the organization to ensure effective communication between teams.
Business Development Associate
Finonyx Software Solutions
Bangalore
03.2018 - 04.2019
- Developed and implemented strategies to increase sales and market share.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Managed client database to maintain accurate information.
- Conducted market research to determine new business opportunities.
- Arrange meetings for senior management with prospective clients.
Education
12th Board (HSC) -
Vailankanni Matriculation Higher Secondary School
ChennaiBBA -
Madras Christian College
ChennaiSkills
- Social Media Management
- Email and Phone Etiquette
- Administrative Support
- Interpersonal Communication
- Teamwork and Collaboration
- Customer interaction
Certification
- Diploma in Radio Programming - Academy of Radio Studies
- Volunteering Digital Marketing (Facebook) - SUM Bible College
Personal Information
- Date of Birth: 01/25/97
- Gender: Male
- Marital Status: Single
Languages
- English
- Tamil
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Social Media Coordinator
Network of Hope
07.2022 - 07.2023
Connections Coordinator
Network of Hope
06.2020 - 07.2022
Business Development Associate
Finonyx Software Solutions
03.2018 - 04.2019
12th Board (HSC) -
Vailankanni Matriculation Higher Secondary School
BBA -
Madras Christian College
Similar Profiles
NICOLE SCHULTZNICOLE SCHULTZ
Tissue Recovery Supervisor at Network for HopeTissue Recovery Supervisor at Network for Hope
Renee SteimleRenee Steimle
Family Support Manager at Network for HopeFamily Support Manager at Network for Hope
Tonita RoseTonita Rose
Clinical Evaluation Coordinator/Compliance Coordinator at Network for HopeClinical Evaluation Coordinator/Compliance Coordinator at Network for Hope
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York
Zaheer Syed.SZaheer Syed.S
Team Manager at GSR Global ServicesTeam Manager at GSR Global Services