Richard Kuhn
Fairland
Summary
Adept at route optimization and customer service, I significantly enhanced delivery efficiency at Papa John's Pizza. My expertise in GPS technology and strong problem-solving skills led to improved team performance and customer satisfaction. Skilled in driver training and adept at managing escalated issues, my focus on achievements demonstrates reliability and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Delivery Driver/ Manager
Papa John's Pizza
03.2019 - Current
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Shift Manager
McDonald's Restaurant
01.2017 - 03.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
Excel Center- Shelbyville
Shelbyville06.2017
Skills
- Route planning
- Route optimization
- Driver training
- Scheduling efficiency
- Customer service
- Problem-solving
- Time management
- Safe driving
- Attention to detail
- Dependable and reliable
- Multitasking and organization
- Time management skills
- GPS and route planning
- Valid Driver's license
- Physical stamina
- Active listening
- Critical thinking
- Simple math skills
- Basic math skills
Timeline
Delivery Driver/ Manager
Papa John's Pizza
03.2019 - Current
Shift Manager
McDonald's Restaurant
01.2017 - 03.2019
High School Diploma -
Excel Center- Shelbyville
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