Summary
Overview
Work History
Education
Skills
Timeline
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Richard Sullivan

Mishawaka

Summary

Retired in September 2022, I am seeking part-time employment to supplement my retirement income. I have driven a delivery van a few days a week for the last two years for Mossberg & Company, taking printed materials to customers. I believe my history as a relationship builder and excellent communicator can help my next employer satisfy the needs of its customers.

Overview

44
44
years of professional experience

Work History

National Account Executive

Mossberg & Company
South Bend
02.1987 - 09.2022
  • Developed relationships with customers around the Midwest to provide printing and communication services.
  • Presented product and service offerings, pricing models, and promotional programs to prospective clients.
  • Provided technical support to customers during the implementation of new products and services.
  • Monitored account performance, providing insights for continuous improvement initiatives.
  • Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
  • Negotiated contracts with customers on price, delivery terms, payment terms and other contractual issues.
  • Generated weekly and monthly sales reports for management review.
  • Identified potential opportunities for expanding business within existing accounts.

Advertising Manager

Tower Federal Savings
South Bend
01.1985 - 02.1987
  • Developed advertising strategies to enhance brand awareness at Tower Federal Savings.
  • Collaborated with creative teams and agencies to design compelling marketing materials.
  • Gathered and evaluated promotional data to improve future planning.
  • Created campaigns for print, digital, radio, and television advertisements.

Account Manager

James P. Carroll Associates
South Bend
07.1983 - 01.1985
  • Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
  • Managed client relationships to ensure satisfaction and retention.
  • Coordinated project timelines and deliverables with cross-functional teams.
  • Developed account strategies to align with client needs and objectives.
  • Generated leads through cold calling activities.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.

Sports Editor/Writer

The Vidette Messenger
Valparaiso
01.1979 - 06.1983
  • Edited articles for clarity and adherence to publication standards.
  • Coordinated with reporters to gather timely sports news coverage.
  • Mentored reporters to tailor sport-specific content to audiences and platforms.
  • Collaborated with sports reporters to generate new story ideas.
  • Ensured that deadlines were met according to established publishing schedules.
  • Organized special sections such as previews or post-season wrap-ups for major sporting events.
  • Covered sporting events around Valparaiso IN, writing game stories, features and columns.
  • Evaluated reporter stories, shaped content and helped improve overall work quality through careful review, detailed editing and constructive feedback.

Education

Bachelor of Arts - Journalism

Valparaiso University
Valparaiso, IN
05-1979

Skills

  • Account management
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Sales reporting
  • Strategic planning
  • Advertising strategy

Timeline

National Account Executive

Mossberg & Company
02.1987 - 09.2022

Advertising Manager

Tower Federal Savings
01.1985 - 02.1987

Account Manager

James P. Carroll Associates
07.1983 - 01.1985

Sports Editor/Writer

The Vidette Messenger
01.1979 - 06.1983

Bachelor of Arts - Journalism

Valparaiso University

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Richard Sullivan