RICHARD SIMON MINZ
Executive Assistant | Business Analyst
Bhopal
Summary
Experienced professional with 4+ years in business process analysis, administrative management, and executive support. Proven track record in policy indexing, data analysis, and process optimization at DXC Technology. Currently expanding expertise in travel industry operations and executive assistance. Strong analytical skills combined with excellent organizational abilities and attention to detail.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Executive Assistant
Annapurna Tour and Travels
11.2024 - Current
- Provide comprehensive administrative support to senior management
- Coordinate travel arrangements and tour operations
- Manage client communications and booking processes
- Maintain detailed records and documentation systems
- Support business development initiatives and customer relations
- Handle scheduling, correspondence, and meeting coordination
Analyst III Business Process
DXC Technology
09.2022 - 05.2024
- Company Overview: Remote Work
- Executed business process transactions with 99% accuracy adherence to established procedures
- Specialized in indexing insurance policies using systematic methodologies
- Collaborated with cross-functional teams including senior analysts and managers
- Led process improvement projects and conducted comprehensive data analysis
- Identified and resolved process bottlenecks while maintaining quality standards
- Ensured compliance with established quality and procedural guidelines
- Updated and documented process procedures for team reference
- Consistently achieved performance targets and quality benchmarks
- Participated in training programs and knowledge transfer sessions
- Established clear connections between policies and business results to improve operational efficiency
- Implemented predictive analytic techniques enabling proactive business strategy adjustments
- Remote Work
Office Assistant
ST George International School
02.2019 - 06.2021
- Managed multi-departmental operations including Account Office, Front Office, and Back Office
- Supported business development initiatives and administrative functions
- Implemented recruiting system and administrative management protocols
- Optimized office documentation system, increasing productivity by 25%
- Processed agreements, contracts, and invoices through established signature workflows
- Created standardized document templates for executive and employee use
- Maintained confidential student and family data using NLP Software tool
- Provided professional front desk support and visitor management
- Ensured accuracy of business records through consistent information updates
Education
Bachelor of Engineering - Electrical
Lakshmi Narayan College of Technology
Bhopal, Madhya Pradesh 08.2012 - 01.2017
Higher Secondary Education - Science & Mathematics
Bonnie Foi Co-ed School
Bhopal, Madhya Pradesh 04.2011 - 03.2012
Secondary Education - undefined
St Paul Sr Sec School
Bhopal, Madhya Pradesh 04.2009 - 03.2010
Skills
Data Analysis
Process Analysis
Policy Indexing
Documentation
MS Office Suite
Predictive Analytics
Service-Level Agreements
Process Improvement
Process Optimization
Executive Support
Accomplishments
- Successfully processed high-volume insurance policy indexing at DXC Technology
- Implemented system improvements that increased office productivity by 25%
- Maintained 99% accuracy rate in business process transactions
- Developed predictive analytics capabilities for strategic business planning
- Streamlined documentation processes across multiple organizational levels
Core Competencies
Data Analysis & Process Analysis, Policy Indexing & Documentation, MS Office Suite (Advanced), Predictive Analytics, Service-Level Agreements (SLAs), Process Improvement & Optimization, Executive Support & Administration, Problem-Solving & Critical Thinking, Team Collaboration & Communication, Project Management, Client Relations & Customer Service, Multi-tasking & Time Management
Timeline
Executive Assistant
Annapurna Tour and Travels
11.2024 - Current
Analyst III Business Process
DXC Technology
09.2022 - 05.2024
Office Assistant
ST George International School
02.2019 - 06.2021
Bachelor of Engineering - Electrical
Lakshmi Narayan College of Technology
08.2012 - 01.2017
Higher Secondary Education - Science & Mathematics
Bonnie Foi Co-ed School
04.2011 - 03.2012
Secondary Education - undefined
St Paul Sr Sec School
04.2009 - 03.2010