Richardson Horancia
Fort Wayne
Summary
Driven and disciplined sales-focused professional with experience in retail merchandising, customer engagement, and consultative selling. Strong ability to read customer behavior, build rapport quickly, and influence purchasing decisions. Seeking to transition into high-performance outside sales with a long-term goal of earning $150K+ annually through consistent closing and relationship-building.
Overview
3
3
years of professional experience
Work History
Merchandiser / Sales Representative
Coca-Cola
Fort Wayne, IN
07.2025 - Current
- Manage product merchandising and sales strategy across multiple retail locations.
- Consult daily with store managers regarding promotions, product performance, and display opportunities.
- Build end caps and promotional displays to increase product visibility and revenue.
- Stock approximately 200+ cases per day while maintaining high accuracy and shelf presentation standards.
- Organize backroom inventory to optimize efficiency and prevent shrink.
- Occasionally place product orders based on sales trends and store needs.
Retail Associate
Macy’s
08.2023 - 01.2025
- Provided consultative styling advice to customers based on event type and personal goals.
- Built rapport through thoughtful questioning to guide purchasing decisions.
- Handled cashier transactions and maintained organized sales floor displays.
- Maintained strong customer satisfaction through attentive service and product knowledge.
Education
Architecture
UNIFA
Haitiundefined
Ivy Tech Community College
High School Diploma - undefined
CEMFU
Haiti01.2022
Skills
- Cultivated and strengthened customer relationships to enhance loyalty and retention
- Executed consultative selling techniques to identify client needs and provide tailored solutions
- Developed and executed merchandising and display strategies to enhance product visibility
- Assisted teams in maintaining high physical stamina during demanding tasks Supported colleagues in achieving work ethic goals through collaboration Contributed to a positive work environment by promoting dedication and resilience
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted in communication with clients in English, French, and Haitian Creole Supported team members in translating documents and materials Facilitated language training sessions for new employees
- Facilitated effective communication among team members through active listening and observation of nonverbal cues Supported colleagues in understanding interpersonal dynamics to enhance collaboration Assisted in creating a positive work environment by recognizing and responding to nonverbal signals
Timeline
Merchandiser / Sales Representative
Coca-Cola
07.2025 - Current
Retail Associate
Macy’s
08.2023 - 01.2025
Architecture
UNIFA
undefined
Ivy Tech Community College
High School Diploma - undefined
CEMFU