RICHIA A GEIGER
Fort Wayne
Summary
Pursuing full-time role that emphasizes professional growth and capitalizes on interpersonal skills, efficient time management, and adept problem-solving capabilities.
Overview
19
19
years of professional experience
Work History
Sorter
Ingram Book Company
Fort Wayne, IN
09.2022 - Current
- Sorted and organized inventory to ensure accurate order fulfillment.
- Utilize hand-held scanners to categorize items into designated slots and record product data.
- Inspected items for damage or defects before sorting as part of quality control process and to maintain high standards.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting, promoting consistency across the team.
- Helped maintain a clean and safe work area following safety guidelines
- Expanded skill set through cross-training in various warehouse departments
Team Lead /Former ASM
Walmart Supercenter
Fort Wayne, IN
03.2014 - 09.2022
- Assisted a team in delivering high-quality customer service.
- Coordinated annual fundraising events for children's miracle network.
- Conducted performance evaluations with staff to identify areas for improvement.
- Reviewed workload variations in relation to seasonal changes.
- Delegated daily tasks to team members and monitored their completion.
- Participated in cross-training initiatives to support customer service managers.
- Introduced new operational procedures that fostered ongoing development.
- Addressed information requests promptly and courteously.
- Maintained organized and safe work environments to enhance efficiency and safety.
- Recruited, trained, and guided staff to optimize performance.
General Merchandising Clerk
Meijer
Fort Wayne, Indiana
07.2007 - 09.2013
- Assisted customers with purchases by lifting heavy items, processing payments, and bagging items.
- Organized and faced products on displays and shelves according to company standards.
- Greeted customers and guided them to requested products.
- Reviewed floor displays, identified missing items, and restocked merchandise promptly.
- Maintained clean and clear aisles to prevent accidents and facilitate customer movement during restocking.
- Adhered to safety protocols to minimize risks of falls and injuries while stocking the store.
- Delivered exceptional service by transporting packages and securing purchases in customer vehicles.
Education
High School Diploma - undefined
Northrop High School
Fort Wayne, IN01-2007
Skills
- Superb sales professional
- Supervision
- Excellent communication skills
- Organized
- Resolution-oriented
- Flexible scheduling
- Communications
- Workplace safety
- Team Leadership
- Customer requirement prioritization
- Time management
- Cheerful and energetic
- Customer rapport
- Dependable and reliable
- Cash handling accuracy
- Detail-oriented
- Team management
- Active listening
- Customer service
- Excellent multi-tasker
- Effective team player
- Product sorting
- Speed and accuracy
- Warehouse safety
- Workflow management
- Reading comprehension
- Hand-eye coordination
- Equipment troubleshooting
- Workstation housekeeping
- Quantity verification
- Problem-solving abilities
- Multitasking
- Quality control
Timeline
Sorter
Ingram Book Company
09.2022 - Current
Team Lead /Former ASM
Walmart Supercenter
03.2014 - 09.2022
General Merchandising Clerk
Meijer
07.2007 - 09.2013
High School Diploma - undefined
Northrop High School