Hi, I’m
RICHY GEORGE
Warrnambool
Summary
Experienced Hospital Administration professional with over 12 years of experience in healthcare, HR, and office administration across hospital and corporate environments. Skilled in hospital operations, patient administration, staff coordination, medical documentation, compliance, inventory management, and stakeholder communication. Proficient in Hospital Management Software (Elider) and Tally ERP 9, with a strong ability to improve administrative processes, support multidisciplinary teams, and deliver efficient, patient-focused services. Recognised for being organised, adaptable, and committed to maintaining high standards of quality, compliance, and operational excellence.
Overview
1
Certification
12
years of professional experience
Work History
Evershine HospitalKerala, India
HR Assistant & Hospital Administrator
05.2024 - 05.2025
Job overview
- Assisted in improving patient flow by refining appointment scheduling and supporting front-desk operations leading to shorter wait times and better service delivery.
- Helped enhance staff retention by effectively addressing concerns and promoting team involvement initiatives, resulting in favorable feedback from HR and reduced turnover.
- Supported the organization of over 12 training sessions for staff through collaboration with various departments, contributing to enhanced patient care and increased task precision.
- Managed recruitment and onboarding processes, ensuring compliance with hospital policies and procedures.
- Developed and maintained employee records using HRIS software to ensure data accuracy and confidentiality.
Alliance Trading & Contracting WLLDoha, Qatar
Accountant & Office Administrator
06.2017 - 03.2024
Job overview
- Assisted in improving operational efficiency by implementing fast documentation and reporting methods with tally erp 9 and refining administrative workflows, applicable to hospital inventory and billing systems.
- Helped achieve 100% on-time submission of reports, permits, and vendor payments, which is critical for timely hospital administration.
- Supported procurement and inventory management by planning stock levels, resulting in a significant reduction in supply shortages, relevant to hospital supply chains and medical stockrooms.
- Contributed to the optimization of administrative processes by reducing manual errors and increasing task automation, pertinent to healthcare office operations and medical records management.
Jabel Al Dhana Elect. Ware LLCUAE
HR Assistant
03.2013 - 05.2017
Job overview
- HR Operations, Compliance & Documentation: Applied to manage employee records, prepare HR letters and reports, maintain HRIS, and ensure adherence to labor laws and trading industry standards.
- Talent Acquisition & Onboarding: Applied to coordinate end-to-end recruitment for technical and sales roles, including job postings, resume screening, interview scheduling, and facilitating onboarding with emphasis on safety protocols and product-specific orientation.
- Employee Relations, Communication & Collaboration: Applied to resolve HR queries, support interdepartmental communication, and promote a positive, compliant work culture within a fast-paced electrical trading environment.
- Coordinated recruitment processes, including scheduling interviews and communicating with candidates.
- Managed employee onboarding and orientation programs to ensure smooth integration into company culture.
Education
Transorze SolutionsThiruvananthapuram, India
International Diploma from Hospital Administration
05-2025
Pratibha College of EngineeringErnakulam
Diploma from Mechanical Engineering
06-2013
The English SchoolUmm Al Quwain, UAE
High School
06-2010
Skills
Achieved seamless hospital operations, coordinating departments for optimal patient service at Evershine Hospital
Reduced patient wait times by 20% through effective scheduling and improved interdepartmental communication
Increased shift coverage by 15% with strategic digital roster management and manpower forecasting
Boosted SOP adherence and audit readiness with targeted staff training and regular policy monitoring
Reduced inventory shortages by 30% through proactive supply tracking and management techniques
Increased record accuracy and reduced administrative delays with Elider Hospital Software
Enhanced staff capabilities through the coordination of 12 targeted training sessions
Maintained safe and efficient facility operations by applying engineering and safety expertise
Achieved 100% deadline compliance in financial and procurement processes using Tally ERP 9 at Alliance Trading
Managed admissions and discharges accurately, using Elider hospital management software for improved reporting
Certification
- Certified International Diploma in Hospital Administration – Transorze Solutions
- Hospital Software Training (Elider)
- National Skill Development Corporation – Healthcare Sector
- Forum for International Certified Scholars (UK) – Certified Scholar Recognition
LANGUAGES
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Timeline
HR Assistant & Hospital Administrator
Evershine Hospital
05.2024 - 05.2025
Accountant & Office Administrator
Alliance Trading & Contracting WLL
06.2017 - 03.2024
HR Assistant
Jabel Al Dhana Elect. Ware LLC
03.2013 - 05.2017
Transorze Solutions
International Diploma from Hospital Administration
Pratibha College of Engineering
Diploma from Mechanical Engineering
The English School
High School