To grow business by hiring the right team and building an effective company culture considering international and domestic sensibilities & outlooks with clearly set objectives. Business Operations Executive offering a 25-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.
Overview
30
30
years of professional experience
1
1
Language
Work History
CEO
Renaissance Int. Pvt. Ltd /dba Ren iDBuild
Mumbai
12.2016 - Current
Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of th company are running efficiently
Negotiate and approve contracts with vendors and suppliers, government agencies, and other relevant organizations in order for business to operate efficiently on a daily basis
Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to provide services and products based on research findings
Taking charge of the commercial, technical and organizational interests
Managing relationships with key stakeholders
Providing leadership to the managers of the finance, HR, business development and Production departments
Negotiating terms and closing deals
Ensuring that all deals meet the required revenue and margin expectations
Presiding over the organization's day-to-day, month-to-month, and year-to-year operations
Supervising and overseeing all matters on the commercial side
Developing and managing key accounts
Developing the business in new markets- MEA Region and India
Built productive relationships with industry partners and competitors to support strategic business objectives
Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
Developed key operational initiatives to drive and maintain substantial business growth
Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs
Identified new revenue generation opportunities to maximize bottom-line profitability
Formulated and executed strategic initiatives to improve product offerings
Devised and presented business plans and forecasts to board of directors
Developed innovative sales and marketing strategies to facilitate business expansion
Created succession plans to provide continuity of operations during leadership transitions
Managed financial, operational and human resources to optimize business performance
Analyzed industry trends and tracked competitor activities to inform decision making
Established and maintained strong relationships with customers, vendors and strategic partners
Monitored key business risks and established risk management procedures
Sr. Director
MIH Environmental Solutions Group
Mumbai
07.2017 - Current
Co- Investigate reports of environmental hazards and provide cleanup recommendations to potential clients
Provide clients with guidance on how to comply with environmental norms
Work with clients and prepare proposals for projects involving environmental concerns such as storm drainage cleaning, excavating, digging and installing pipes to transport potentially hazardous materials
Conducted on-site investigations to identify potential environmental issues
Coordinated with all stakeholders for clean-up and rejuvenation efforts
Including Local Municipalities and Residential Building Societies, Slum Leadership, Private Sector Developers, National Political Organizations, NGO's, International & Domestic Technology Providers (for the latest technologies and methodologies)
Oversee waste disposal efforts and site cleanups
Investigated complaints of environmental hazards and prepared reports that included a summary of investigation results and recommendations on how to rectify identified issues
Prepared presentations to illustrate how environmental regulations and guidelines should be implemented to avoid fines and related enforcement actions
Made arrangements for large-scale environmental cleanup projects according to client specifications
Delegating beautification efforts of cleaned up areas with soft and hard landscaping both NGO's and specialty firms
Spearheading ongoing education initiatives for local residents- children and adults.
Led projects to boost sales productivity using change methodologies to increase sales revenue by 25% and sales productivity by 38%
Drove strategic improvements to enhance operational and organizational efficiencies
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
Prioritized and allocated valuable resources to meet business targets
Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line
Strategized and executed business plans for customer operations design, development and maintenance
Revamped operational plans to refocus staff and align processes with business objectives
Executed business plans and developed interactive dashboards, automated workflow apps, and data-driven analytics tools to facilitate project initiatives, trainings and administrative activities.
Planned and integrated project and program schedules
Managed strategic business planning and implementation by reducing customer support calls by 8 % and improving user experiences
Set strategic plans and talent development goals to strengthen internal capabilities and drive the upskilling of all customer-facing roles by Q3 2023.
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities
Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent
CMD
Renaissance International LLP
Dubai
12.2002 - 11.2016
Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently
Negotiate and approve contracts with vendors and suppliers, government agencies, and other relevant organizations in order for business to operate efficiently on a daily basis
Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to provide services and products based on research findings
Taking charge of the commercial, technical and organizational interests
Managing relationships with key stakeholders
Providing leadership to the managers of the finance, HR, business development and Production departments
Negotiating terms and closing deals
Ensuring that all deals meet the required revenue and margin expectations
Presiding over the organization's day-to-day, month-to-month, and year-to-year operations
Supervising and overseeing all matters on the commercial side
Developing and managing key accounts
Developing the business in new markets- MEA Region and India
Established and enforced rules of behavior to drive social development and maintain positive interactions
VP/Partner
Red Carpet Services
Houston
07.1993 - 08.2001
Led all major account presentations and contract negotiations; point person in discussions to influence decision making and win client confidence to unlock potential opportunities
Increased declining margins from and increased profits by adding new more profitable customers and cross selling more products to existing customers
Under severely depressed economic conditions lowered inventories, grew sales by developing new business
Developed short and long-term sales strategies to gain market share/penetration with regional managers, branch managers and account executives to uncover new sales opportunities, develop existing [organic] sales, and increase revenue
Crafted overall account sales strategy and coordinated activities of sales executives to achieve revenue goals; marshalled internal resources to develop plans that helped clients achieve objectives.
Education
Some College (No Degree) - International Marketing
Effective and accountable in high-profile executive roles | Overcome complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethic and irreproachable integrity. Respected as a proponent of empowerment and accountability. Corporate Strategy & Development Specialist | Characterized as a visionary, strategist and tactician. Consistent record of delivering extraordinary results in growth, revenue, operational performance, and profitability. Heavy transaction background including startup financing, mergers and acquisitions, and sales. Consistently deliver mission-critical results | Driven by a visceral "hard-wired" need to strategize, to innovate, and to disprove the words "It can't be done!" Gifted with the vision, determination, and skills needed for high-level revenue building strategies and tactics. Strong orientations in operations and finance | Participate in high-level operational initiatives, including infrastructure design, process reengineering, turn around management, and reorganization. As an innovative investor use instincts, insight, judgment, and timing to succeed no matter how tough the deal Respect and leverage human capital | Motivate, mentor and lead talented professionals. Live the culture and lead by example. Direct cross-functional teams using interactive and motivational leadership that spurs people to willingly give 100% effort and loyalty.
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Sr. Director
MIH Environmental Solutions Group
07.2017 - Current
CEO
Renaissance Int. Pvt. Ltd /dba Ren iDBuild
12.2016 - Current
CMD
Renaissance International LLP
12.2002 - 11.2016
VP/Partner
Red Carpet Services
07.1993 - 08.2001
Some College (No Degree) - International Marketing
CSULB California | State University
Profile And Value
Effective and accountable in high-profile executive roles | Overcome complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethic and irreproachable integrity. Respected as a proponent of empowerment and accountability. Corporate Strategy & Development Specialist | Characterized as a visionary, strategist and tactician. Consistent record of delivering extraordinary results in growth, revenue, operational performance, and profitability. Heavy transaction background including startup financing, mergers and acquisitions, and sales. Consistently deliver mission-critical results | Driven by a visceral "hard-wired" need to strategize, to innovate, and to disprove the words "It can't be done!" Gifted with the vision, determination, and skills needed for high-level revenue building strategies and tactics. Strong orientations in operations and finance | Participate in high-level operational initiatives, including infrastructure design, process reengineering, turn around management, and reorganization. As an innovative investor use instincts, insight, judgment, and timing to succeed no matter how tough the deal Respect and leverage human capital | Motivate, mentor and lead talented professionals. Live the culture and lead by example. Direct cross-functional teams using interactive and motivational leadership that spurs people to willingly give 100% effort and loyalty.