Rickson Dsouza
Mangalore
Summary
Detail-oriented Electronics and Communication Engineer specializing in Embedded Systems, IoT, and Front End Development. Expertise includes FPGA-based digital logic design, PCB prototyping with KiCad, and automation using C++, Python, and JavaScript. Experience in high-stakes escalations and leadership as Best Cadet (2023) in the NCC enhances technical acumen and project management capabilities.
Overview
3
3
years of professional experience
Work History
Digital Interaction Advisor
[24]7.ai
Bengaluru
06.2023 - Current
- Streamlined case workflows using Salesforce and Advanced Excel
- Delivered professional technical and account assistance across email and live chat
- Managed high-priority escalations for a US-based retail client.
Intern
Shri Shasha Prayathi Technologies
NITK, Mangalore
02.2025 - 05.2025
- Signal Processing & Estimation: Implemented Direction of Arrival (DoA) estimation for target tracking by developing and optimizing MUSIC and Root-MUSIC algorithms in C++.
- Digital Systems Design: Designed and verified complex digital logic circuits using Verilog HDL, leveraging Quartus Prime Lite for synthesis and deployment on the Terasic DE-10 Lite FPGA board.
Web Development
Zephyr technologies
Mangalore
11.2023 - 11.2023
- Front-End Development: Engineered a responsive Student Dashboard using HTML, CSS , and JavaScript, featuring a secure, integrated login system for streamlined user authentication.
- UI Optimization: Enhanced accessibility and user engagement by implementing a dynamic light/dark mode toggle, prioritizing a personalized user experience.
- Dynamic Data Handling: Developed a custom JavaScript algorithm to automate timetable updates, ensuring real-time schedule accuracy based on the current date and time.
Education
Bachelor of Engineering - Electronics And Communication
St Joseph Engineering College
Mangalore05-2025
Pre-university - PCMC
St Aloysius PU College
Mangalore07-2021
Skills
- Hardware & Design: PCB Design & Layout (KiCad), FPGA Development (Verilog HDL)
- Programming & Scripting: C, Python, MATLAB/Simulink, Embedded C
- Tools & Platforms: Salesforce, Advanced Excel, Quartus, VSC, Keil uVision5
Accomplishments
- Awarded Best Cadet (2023) and completed the Indian Air Force Attachment Camp
- Secured 1st Place in Electrovation, an idea presentation competition hosted by the Samarthya Club, SJEC
- Maintained active membership in IEEE
- Secured 1st Place in Electrovation, an idea presentation competition hosted by the Samarthya Club, SJEC
- Maintained active membership in IEEE
Certifications, Workshops
- AWS for beginners
- Salesforce Administrator Virtual Internship
- Hardware System Design Workshop by Zilliot Technologies
- PCB prototyping workshop by Samarthya club, SJEC
- Python bootcamp by Samarthya club, SJEC
- Delivered a workshop on KiCad to the students of SJEC
Projects
- Robotic Wildlife Observation: Constructed an ESP8266-controlled robotic vehicle featuring ESP-cam integration and UDP communication for low-latency, real-time wildlife monitoring via the Blynk application.
- Smart Vending Machine: Developed a Raspberry Pi Pico W based vending system integrating UPI-based digital payments with a SIM module, LCD, and keypad for seamless hardware-software interaction.
- IoT-Based Car Parking System: Designed an autonomous prototype using the Blynk IoT platform to monitor parking occupancy in real-time and provide live availability updates via a cloud-connected interface.
Timeline
Intern
Shri Shasha Prayathi Technologies
02.2025 - 05.2025
Web Development
Zephyr technologies
11.2023 - 11.2023
Digital Interaction Advisor
[24]7.ai
06.2023 - Current
Bachelor of Engineering - Electronics And Communication
St Joseph Engineering College
Pre-university - PCMC
St Aloysius PU College