Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Harber

Columbus

Summary

Effective consultant that communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Overview

9
9
years of professional experience

Work History

Painter's Assistant

B&L Painting
01.2015 - Current
  • Demonstrated knowledge of workplace safety principles and practices.
  • Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
  • Followed painter's directions for product application and site cleanup.
  • Worked with water and oil-based paints and trained on removal of unwanted or splattered paints.
  • Carried paints and painting supplies to each job site and positioned to comply with painter's instructions.
  • Utilized proper personnel protective equipment during painting and preparation, avoiding inhalation of hazardous debris and toxic particulates.
  • Applied primers and rough coats according to painter's directions.
  • Primed surfaces evenly prior to painting allowing paint to be applied evenly.
  • Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
  • Applied various protective coatings such as primers and preservatives to protect against rust and corrosion.

General Manager

GNC - General Nutrition Centres
06.2017 - 10.2019
  • Developed and implemented strategies to increase sales
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided in-depth information on nutritional care to maximize health.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Managed multiple nutritional educational groups to increase client nutrition knowledge.

Sales Consultant

Columbus Auto Group
03.2019 - 03.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Completed registration paperwork and sales documentation.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Responded to customer enquiries via telephone and email.
  • Prepared purchased vehicles and completed final delivery checks.

Sales Consultant

Carver Toyota
03.2021 - 12.2021
  • Answered telephone and email inquiries from potential customers.
  • Completed registration paperwork and sales documentation.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Prepared purchased vehicles and completed final delivery checks.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Responded to customer enquiries via telephone and email.
  • Located merchandise across various stores to address customer needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Service Manager

Big O Tires
02.2022 - 01.2023
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Analyzed service reports to identify areas of improvement.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.

Laborer Operator

Professional Concrete Cutting & Drilling
06.2020 - 06.2021
  • Complied with legal and company requirements to create safe, efficient work environment.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Performed frequent heavy lifting, climbing and working in confined spaces to achieve company goals.
  • Operated industrial equipment and hand tools for company in construction industry.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Kept machinery in proper working order by repairing and replacing malfunctioning parts.
  • Maintained, cleaned and performed basic repairs on concrete equipment.
  • Interpreted blueprints and executed plans to complete construction projects to specifications.


Line Cook

Hard Truth Distilling Co.
06.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Operator

Honda Manufacturing Of Indiana
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Replenished materials and supplies as needed to maintain production.
  • Maintained equipment performance by lubricating and cleaning components.

Education

High School Diploma -

Columbus East High School
Columbus, IN
06.2017

Skills

  • Safety Compliance
  • Tool Operation
  • Equipment Operation
  • Heavy Equipment Operation
  • Sales Closing
  • Lead Follow up
  • Friendly and Enthusiastic
  • Relationship Building
  • Entrepreneurial
  • Delivering Vehicles
  • Customer Service
  • Appointment Scheduling
  • Vehicle Operations Knowledge
  • Ordering Parts
  • Staff Training
  • Problem-Solving Skills
  • Estimating Work
  • Parts Replacement
  • Changing Oil
  • Vehicle Inspection
  • Bay Management
  • Troubleshooting Skills
  • Finishing Techniques
  • Safety Protocols
  • Cement and Pavement
  • Hole and Crack Filling
  • Physical Strength
  • Decision-Making
  • Basic Mathematics
  • Building and Construction
  • Critical Thinking
  • Landscaping
  • Painting
  • Job Site Cleanup
  • Attention to Detail
  • Time Management
  • Quality Management
  • Ingredient Inspection

Timeline

Line Cook

Hard Truth Distilling Co.
06.2023 - Current

Service Manager

Big O Tires
02.2022 - 01.2023

Sales Consultant

Carver Toyota
03.2021 - 12.2021

Laborer Operator

Professional Concrete Cutting & Drilling
06.2020 - 06.2021

Sales Consultant

Columbus Auto Group
03.2019 - 03.2021

General Manager

GNC - General Nutrition Centres
06.2017 - 10.2019

Painter's Assistant

B&L Painting
01.2015 - Current

Operator

Honda Manufacturing Of Indiana

High School Diploma -

Columbus East High School

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Ricky Harber