Riddesh Sachin Pawar
Mumbai
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
4
4
years of professional experience
Work History
Senior Associate
ICICI Prudential Life Insurance
Mumbai
05.2024 - Current
Associate
ICICI Prudential Life Insurance
Mumbai
07.2022 - 04.2024
- Greeted customers to determine wants or needs.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Engaged in conversation with customers to understand needs, resolve issues and answer insurance product questions.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Ensured that all customer queries were handled quickly and professionally.
- Supported sales team members to drive growth and development.
- Policy servicing through Life Asia system related to death claims, surrender and customer personal details etc.
- Handling customers premium payments via DIGI system.
- Maintained positive working relationship with fellow staff and management.
Consultant
ICICI Prudential Life Insurance
Mumbai
08.2021 - 06.2022
- Data filtering and issuance of the policy
- Handling issuance of customer data through life asia.
Education
PGDM - Financial Managment
NMIMS
Vileparle12-2021
Bachelor in Banking And Insurance - Commerce
VIVA College
Virar05-2019
Higher Secondary Education - Commerce
VIVA College
Virar06-2016
SSC - Secondary Education
National English High School
Virar06-2014
Skills
- Oral communication
- Computer Skills
- Customer Service
- Customer interaction
Languages
Marathi
First Language
English
Advanced
C1
Hindi
Proficient
C2
Hobbies
- Cricket
- Singing
- Reading
Timeline
Senior Associate
ICICI Prudential Life Insurance
05.2024 - Current
Associate
ICICI Prudential Life Insurance
07.2022 - 04.2024
Consultant
ICICI Prudential Life Insurance
08.2021 - 06.2022
PGDM - Financial Managment
NMIMS
Bachelor in Banking And Insurance - Commerce
VIVA College
Higher Secondary Education - Commerce
VIVA College
SSC - Secondary Education
National English High School
Similar Profiles
Mohan DassMohan Dass
Relationship Manager at ICICI Prudential Life InsuranceRelationship Manager at ICICI Prudential Life Insurance
Rozmin ParkarRozmin Parkar
Financial Services Consultant at ICICI PRUDENTIAL LIFE INSURANCE CO LTDFinancial Services Consultant at ICICI PRUDENTIAL LIFE INSURANCE CO LTD
JOJIN JOSEJOJIN JOSE
AREA MANAGER at ICICI PRUDENTIAL LIFE INSURANCEAREA MANAGER at ICICI PRUDENTIAL LIFE INSURANCE