Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Riddesh Sachin Pawar

Mumbai

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

4
4
years of professional experience

Work History

Senior Associate

ICICI Prudential Life Insurance
Mumbai
05.2024 - Current

Associate

ICICI Prudential Life Insurance
Mumbai
07.2022 - 04.2024
  • Greeted customers to determine wants or needs.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Engaged in conversation with customers to understand needs, resolve issues and answer insurance product questions.
  • Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
  • Ensured that all customer queries were handled quickly and professionally.
  • Supported sales team members to drive growth and development.
  • Policy servicing through Life Asia system related to death claims, surrender and customer personal details etc.
  • Handling customers premium payments via DIGI system.
  • Maintained positive working relationship with fellow staff and management.

Consultant

ICICI Prudential Life Insurance
Mumbai
08.2021 - 06.2022
  • Data filtering and issuance of the policy
  • Handling issuance of customer data through life asia.

Education

PGDM - Financial Managment

NMIMS
Vileparle
12-2021

Bachelor in Banking And Insurance - Commerce

VIVA College
Virar
05-2019

Higher Secondary Education - Commerce

VIVA College
Virar
06-2016

SSC - Secondary Education

National English High School
Virar
06-2014

Skills

  • Oral communication
  • Computer Skills
  • Customer Service
  • Customer interaction

Languages

Marathi
First Language
English
Advanced
C1
Hindi
Proficient
C2

Hobbies

  • Cricket
  • Singing
  • Reading

Timeline

Senior Associate

ICICI Prudential Life Insurance
05.2024 - Current

Associate

ICICI Prudential Life Insurance
07.2022 - 04.2024

Consultant

ICICI Prudential Life Insurance
08.2021 - 06.2022

PGDM - Financial Managment

NMIMS

Bachelor in Banking And Insurance - Commerce

VIVA College

Higher Secondary Education - Commerce

VIVA College

SSC - Secondary Education

National English High School

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Riddesh Sachin Pawar