Riddesh Sachin Pawar
Mumbai
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
4
4
years of professional experience
Work History
Senior Associate
ICICI Prudential Life Insurance
Mumbai
05.2024 - Current
Associate
ICICI Prudential Life Insurance
Mumbai
07.2022 - 04.2024
- Greeted customers to determine wants or needs.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Engaged in conversation with customers to understand needs, resolve issues and answer insurance product questions.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Ensured that all customer queries were handled quickly and professionally.
- Supported sales team members to drive growth and development.
- Policy servicing through Life Asia system related to death claims, surrender and customer personal details etc.
- Handling customers premium payments via DIGI system.
- Maintained positive working relationship with fellow staff and management.
Consultant
ICICI Prudential Life Insurance
Mumbai
08.2021 - 06.2022
- Data filtering and issuance of the policy
- Handling issuance of customer data through life asia.
Education
PGDM - Financial Managment
NMIMS
Vileparle12-2021
Bachelor in Banking And Insurance - Commerce
VIVA College
Virar05-2019
Higher Secondary Education - Commerce
VIVA College
Virar06-2016
SSC - Secondary Education
National English High School
Virar06-2014
Skills
- Oral communication
- Computer Skills
- Customer Service
- Customer interaction
Languages
Marathi
First Language
English
Advanced
C1
Hindi
Proficient
C2
Hobbies
- Cricket
- Singing
- Reading
Timeline
Senior Associate
ICICI Prudential Life Insurance
05.2024 - Current
Associate
ICICI Prudential Life Insurance
07.2022 - 04.2024
Consultant
ICICI Prudential Life Insurance
08.2021 - 06.2022
PGDM - Financial Managment
NMIMS
Bachelor in Banking And Insurance - Commerce
VIVA College
Higher Secondary Education - Commerce
VIVA College
SSC - Secondary Education
National English High School