Riddhesh More

Key Roles and Responsibilities:

• Sales Leadership and Management: Leading, mentoring, and coaching the sales team to achieve individual and team sales targets.
• Sales Strategy Development:Developing and implementing effective sales strategies to achieve business objectives and expand market share.
• Market Analysis: Analyzing market trends, customer needs, and competitor activities to identify opportunities for growth.
• Relationship Management: Building and maintaining strong relationships with key stakeholders, including customers, partners, and other relevant parties.
• Lead Generation and Management: Generating and managing leads, and following up with potential customers to close sales.
• Sales Process Execution: Ensuring the sales team follows a standardized sales process and adheres to company policies.
• Performance Monitoring and Reporting: Monitoring team performance, providing regular feedback, and reporting on sales results to senior management.
• Customer Service: Addressing customer inquiries, concerns, and complaints related to home loans.
• Cross-selling and Up-selling: Identify opportunities to cross-sell other financial products and services to existing customers.
• Team Building and Motivation: Fostering a positive and collaborative team culture, and motivating team members to achieve their goals.
• Training and Development: Providing ongoing training and development to the sales team to improve their skills and knowledge.
• Compliance and Regulations: Ensuring the sales team complies with all relevant regulations and guidelines.
• Documentation and Reporting: Maintaining accurate records of sales activities, and reporting on sales performance.

• Responsible for the entire process of lead management, sales, and business development for the region.
• Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.
• Responsible for service delivery, and ensuring client retention.
• Providing market intelligence, data analytics, and insights to the Marketing team to launch the right promotional and customer communication initiatives.
• Mapping new projects and new builders in designated territories, and acquisition of new projects.

• Surveillance and Monitoring :- Regularly monitoring surveillance systems (CCTV, alarms, etc.) To detect suspicious activity and potential threats.
• Investigation and Reporting :- Investigating incidents of theft, fraud, and other security breaches, documenting findings, and preparing reports.
• Security Implementation :- Implementing and maintaining security measures, such as security systems, access controls, and inventory management practices
• Employee and Customer Safety :- Ensuring the safety and well-being of employees and customers by addressing potential security concerns and promoting a safe environment.Collaboration and Coordination: Working with law enforcement, internal security teams, and other relevant departments to address security issues and prevent losses.
• Training and Education :- Conducting training sessions for employees on loss prevention procedures, security protocols, and recognizing suspicious behavior.
• Inventory Control :- Monitoring and controlling inventory to prevent theft and minimize losses.
• Risk Management :- Identifying and assessing potential risks, developing and implementing strategies to mitigate those risks, and ensuring compliance with security regulations.
• Financial Loss Mitigation :- Working to minimize financial losses from theft, fraud, and other security incidents.
• Observational Skills :- Maintaining a keen awareness of the environment, identifying potential threats, and taking appropriate action to prevent or mitigate losses.
• Communication and Interpersonal Skills :- Communicating effectively with employees, customers, and law enforcement, and building rapport to foster a culture of security awareness.

• Job Responsibilities: - Will be responsible for managing sales of home loans in the given region.
  To recruit commission agents/advisors and drive business through them.
  To generate leads through the internal channels and execute.
  To train, motivate, and mentor the team of agents/advisors.
  To generate and maintain the agent's/advisor's base number.
  To act as a productive resource by meeting targets.
  To ensure the fulfillment of the organization's budgetary expectations.
  We prefer candidates who have good experience and a network in sales and marketing.
  Key Responsibilities: - To deliver the desired target numbers by maintaining agents' and advisors' relationships.
  To manage the agent's/advisor's customer meetings and sales process.
  To consciously deliver support to the regional product manager in increasing the profitability of the region.
  Maintaining a good relationship with the Home Finance team.
  
  Ensuring customer satisfaction.
  Exploring new areas and ways to achieve productivity.
  Preparing and maintaining the MIS report.
  Skill Set: - Good communicator - Customer orientation - Positive approach - Interpersonal skills - Confident and positive approach - Analytical skills.

• Developing and Maintaining Core Banking Applications: This could involve working on systems for transactions, accounts, loans, payments, and other banking functions.
• Implementing New Functionality and Products: Developing new features, products, and processes, and ensuring they are integrated with existing systems.
• Technical Support and Maintenance: Providing support for existing applications, resolving issues, and ensuring system stability.
• Compliance and Security: Ensuring that the systems are compliant with banking regulations, and that data and information are secure.
• Collaboration with Business Teams: Working closely with business stakeholders to understand their needs, and translate them into technical requirements.
• Testing and Quality Assurance: Participating in testing and quality assurance to ensure the reliability and performance of the systems.

Additional Responsibilities:

• Data Management: Managing and maintaining databases and data flows within the banking systems.
• Performance Optimization: Optimizing the performance of applications to ensure efficient operation.
• Documentation and Training: Documenting the systems and processes, and providing training to relevant teams.
• Project Management: Managing small to medium-sized projects related to application development and implementation.

• Deliver on customer acquisition through business development.
• To find new micro markets and empanel good-quality referral partners to scale up the Micro LAP business.
• Work in the area assigned by the Branch Business Manager, and generate leads.
• Cold calling to the potential customer base to generate business.
• Daily sales calls as per the plan submitted to BBM.
• To find, nurture, and develop excellent relationships with the referral partners and connectors.
• Managing the customer journey through sales championship, process championship, and product championship to activate referral partners for new business.
• To provide doorstep service to customers—at their residence or office.
• To learn the organization's policies and source files as per the policy.
• To act as the eyes and ears of the organization while working in the market for new opportunities, information, and sharing them with the branch business manager.
• To support the customers in terms of end-to-end loan processing.
• To act as the bridge between customers and the branch.
• To be responsible for the Soft Bucket collections, early mortality, and 12 MOB fresh sourcing.
• To cross-sell insurance effectively to loan customers to safeguard their property, health, and life.
• Retain existing live loan customers.

• • Implementation of sales plan.
• Knowledge expands the company’s base and ensures its strong presence.
• Achieve growth and hit sales targets by successfully managing the sales team.

• Manages client relationships related to these specific loan products, aiming to identify needs, provide tailored solutions, and build strong, long-term relationships with customers. They are also responsible for generating new business through networking, prospecting, and market research.

• Appraising gold and determining its value for loan purposes.
• Processing loan applications, and ensuring compliance with company policies.
• Monitoring loan accounts and following up on overdue payments.
• Maintaining accurate records of gold loan transactions and customer interactions.
• Achieving sales targets and promoting gold loan products and services.
• Identifying potential clients and building relationships.
• Understanding customer needs and offering appropriate gold loan products.
• Developing and implementing marketing strategies to promote gold loans.

• Responding to alarms :- Firemen respond quickly to fire alarms and other emergency calls.
• Extinguishing fires :- They use various firefighting techniques and equipment to control and extinguish fires, minimizing damage and protecting lives
• Rescue operations :- They rescue individuals from fires and other hazardous situations.
• Emergency medical care :- They provide first aid and emergency medical care to those injured in fires or other emergencies.
• Inspections :- Firemen conduct inspections of buildings and other structures to ensure compliance with fire safety regulations.
• Natural disasters :- Firemen may respond to natural disasters like floods, earthquakes, and hurricanes, assisting with rescue and recovery efforts.
• Accidents :- They respond to accidents, providing emergency medical care and assisting with rescues.
• Chemical spills :- They may also respond to chemical spills and other hazardous materials incidents, assisting with containment and cleanup.

• Maker's Responsibilities:
• Initiating Actions: The Maker is responsible for creating, modifying, or submitting information related to a transaction or task.
• Ensuring Accuracy: The Maker must ensure the information they create is accurate and complete before submitting it for review.
• Following Procedures: The Maker must adhere to established procedures and guidelines when initiating actions.
• Submitting for Approval: The Maker submits their work for the Checker to review and approve.
• Checker's Responsibilities:
• Review and Verification: The Checker's main responsibility is to review the Maker's work and verify its accuracy and completeness.
• Approval or Rejection: The Checker can either approve the transaction or reject it, potentially requesting changes from the Maker.
• Accountability: The Checker is accountable for ensuring the accuracy of the approved transaction.
• Following Procedures: The Checker must also adhere to established procedures and guidelines when reviewing and approving actions.