Analytical and detail-oriented Subject Matter Expert in fulfilment operations with 3+ years of experience in the banking sector. Specialized in fraud detection, fund management, and document review. Proven ability to enhance compliance processes, train teams, and deliver exceptional customer satisfaction. Passionate about continuous learning and contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Revolut India Pvt Ltd
Fincrime Analyst
02.2026 - Current
Liaising with law enforcement
Responding to court orders, DPAs, and POs, complying with legislation like POCA and DPA
Conducting fraud-related investigations based on reports received
Discussing financial crime concerns with members of the company across all levels
Bank of America
Digital Account Openings - TEAM MEMBER
Gandhinagar
09.2023 - 10.2025
Verify the authenticity of businesses and their owners to prevent fraudulent activities
Monitor transactions for compliance with Anti Money Laundering (AML) standards. Identify and investigate suspicious transactions, raising red flags as necessary.
Review CDD and EDD documentation to ensure compliance with internal policies and regulatory standards.
Ensure all KYC documents related to business registration and operations are accurate and up to date. Ensuring KYC/Anti-Money Laundering risk assessment using corporate compliance tools and methods prior to account opening are completed before account opening and ongoing basis for new accounts.
Collaborate with internal teams to enhance compliance protocols and practices.
Bank of America
Estate Servicing Operations - TEAM MEMBER
Gandhinagar
09.2022 - 09.2023
Reviewed legal documents (affidavits, death certificates, Will, Court Documents, etc.) to facilitate account closures and provide financial assistance to beneficiaries.
Investigated potential fraud and red flags, ensuring disbursements were made to the rightful legal representatives.
Collaborated with legal due diligence and probate divisions to navigate complex scenarios, adhering to state and probate laws and regulatory compliance. Delivered targeted trainings.
Acted as Subject Matter Expert (SME) in Estate Servicing Operations (ESO), guiding teams in managing accounts for the family's post-loss.
Engaged in weekly calls with the Line of Business (LOB) to update and enhance processes for continuous improvement.
Education
Bachelor's in Science -
Christ College
01.2016
Board of Intermediate - Gujarat Secondary &Higher Secondary Edu Board
Lions Higher Secondary School
01.2012
Matriculation - Gujarat Secondary & Higher Secondary Edu Board
Lions Higher Secondary School
01.2010
Skills
Fraud Detection
Transaction Monitoring
Lexis-Nexis
Attention to Detail
Financial Crime
Quality Assurance
Customer Due Diligence
Red Flags & Alerts
Anti-Money Laundering
KYC, Documentation & Case Management
Enhanced Due Diligence
Accomplishments
• Secured 3rd Rank in the National Science Symposium, demonstrating strong analytical and research skills. • Represented Indian culture and traditional dances internationally, showcasing leadership, cultural awareness, and global collaboration. • Awarded Bronze and Silver Awards at Bank of America for Best Teammate and Best Performer, recognising exceptional teamwork and performance excellence.
Timeline
Revolut India Pvt Ltd
Fincrime Analyst
02.2026 - Current
Bank of America
Digital Account Openings - TEAM MEMBER
09.2023 - 10.2025
Bank of America
Estate Servicing Operations - TEAM MEMBER
09.2022 - 09.2023
Bachelor's in Science -
Christ College
Board of Intermediate - Gujarat Secondary &Higher Secondary Edu Board
Lions Higher Secondary School
Matriculation - Gujarat Secondary & Higher Secondary Edu Board