RIDDHI PRASHANT HATKAR
Multifaceted executive
Mumbai
Summary
Highly motivated and detail-oriented professional with over 10 years of experience in healthcare data management, ICD-10 coding, and administrative roles. Proven ability to deliver high-quality results, analyze critical health data, and provide administrative efficiency. Seeking a challenging role that utilizes my expertise to drive business growth and operational improvement.
Overview
19
19
years of professional experience
2010
2010
years of post-secondary education
2
2
Certifications
Work History
Coder- Civil Registration & Vital Statistics(CRVS)
Municipal Corporation of Greater Mumbai
02.2022 - 01.2025
- Assigned as a 'Coder' in the Healthcare Department at MCGM Drug Addiction Centers and Maternity Hospitals.
- Performed ICD-10 coding on mortality data across all 24 wards of Mumbai.
- Analyzed healthcare data to determine the top 10 causes of death.
- Trained in ICD-10 manual coding, CRVS data analysis, and IRIS automated ICD-10 coding.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
- Enhanced team efficiency with regular training sessions on new coding updates and best practices.
- Conducted internal audits to identify areas for improvement in coding accuracy and compliance.
- Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
- Maintained up-to-date knowledge of coding guidelines and regulations, ensuring compliance across all coding activities.
- Conducted comprehensive training sessions for new coders, enhancing team proficiency and coding accuracy.
- Kept coding team informed of changes in coding standards and healthcare regulations through monthly newsletters.
- Generated and maintained statistical data related to medical records.
- Verified accuracy of patient information in medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Processed and tracked requests for medical records from external organizations.
Coder
Tata Memorial Centre, Centre for Cancer and Epidemiology, Kharghar (ACTREC)
01.2017 - 01.2022
- Worked on the 'Cause of Death' project for a specified period.
- Applied ICD-10 coding skills for data interpretation and analysis.
Administrative Assistant
Gokhale Education Society's Parel Centre
12.2014 - 05.2016
- Managed administrative tasks, record-keeping, and documentation.
- Developed strong communication skills through coordination with students, teachers, and parents.
- Contributed to a positive work environment with strong interpersonal skills when interacting with colleagues at all levels within the organization.
- Streamlined incoming calls, directing them to appropriate personnel while providing excellent customer service to callers.
- Expedited invoice processing for timely payment, reducing accounts payable backlog and improving vendor relationships.
- Reduced errors in data entry and record-keeping by meticulously maintaining accurate electronic files and physical documentation.
- Organized employee records accurately while maintaining confidentiality in compliance with legal regulations and company guidelines.
- Facilitated bi-weekly payroll processing by gathering timesheets from employees and verifying accuracy before submitting to the finance department.
- Optimized office supply inventory management, negotiating with vendors to secure cost-effective pricing for materials.
- Served as a liaison between departments by attending meetings on behalf of the administrative team, taking detailed notes, and sharing pertinent information with relevant parties.
- Assisted with event planning logistics, ensuring seamless execution of company meetings, conferences, and training sessions.
- Managed office calendar effectively, scheduling appointments and reserving meeting spaces as needed for optimal workflow organization.
- Collaborated with department heads in creating a more efficient work environment by implementing new filing systems and procedures.
- Created detailed monthly expense reports that allowed department managers to make informed budgetary decisions based on actual spending patterns.
- Reviewed files, records and other documents to obtain information to respond to requests.
Salary and Billing Executive
Shetty Infra Services Pvt. Ltd
06.2011 - 01.2012
- Managed salary processing and billing operations for employees.
- Gained expertise in financial management and accounting software.
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
- Enhanced client satisfaction with timely and accurate invoicing, ensuring prompt payments and better cash flow management.
Sales Executive Cum Administrative Assistant
Bombay Art Embroideries
06.2006 - 09.2008
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
B.Sc. - Life Sciences
Mumbai University
HSC - undefined
Maharashtra Board
SSC - undefined
Maharashtra Board
Diploma in Medical Lab Technician -
Maharashtra Board
04-2010
Skills
- Healthcare Data Management and handling
- Trained in icd-10 coding
- Data and Death Certificate Tracking
- Analysis and elaborate accurate data
- Administrative Expertise
- Expertise in Sales
- Multitasking and Problem-solving abilities
- Effective communication
- Team collaboration
- Critical thinking
Certification
MS-CIT (Computer Proficiency)
Timeline
Coder- Civil Registration & Vital Statistics(CRVS)
Municipal Corporation of Greater Mumbai
02.2022 - 01.2025
Coder
Tata Memorial Centre, Centre for Cancer and Epidemiology, Kharghar (ACTREC)
01.2017 - 01.2022
Administrative Assistant
Gokhale Education Society's Parel Centre
12.2014 - 05.2016
Salary and Billing Executive
Shetty Infra Services Pvt. Ltd
06.2011 - 01.2012
Sales Executive Cum Administrative Assistant
Bombay Art Embroideries
06.2006 - 09.2008
HSC - undefined
Maharashtra Board
SSC - undefined
Maharashtra Board
B.Sc. - Life Sciences
Mumbai University
Diploma in Medical Lab Technician -
Maharashtra Board
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