Ridhima Kumar
Delhi
Summary
Sales professional with over 4 years of experience in B2B and B2C environments, focusing on enterprise solutions and service renewals. Expertise in managing complete sales cycles, including cold calling, lead generation, client engagement, and closing. Achieved significant sales growth for Veeam Backup & Replication solutions, implementing tailored data protection strategies for cloud and on-premise infrastructures. Currently overseeing APOS renewals and Dell product sales in the Medium Business segment, aligning solutions with operational and budgetary needs.
Overview
2026
2026
years of professional experience
Work History
Sales Specialist
Dell Technologies
Gurugram
03.2022 - Current
- Managed Dell product sales and renewal processes within medium business and consumer segments based on preferences and budgetary considerations.
- Prospected, developed, and closed service sales renewal opportunities through phone, email, and virtual meetings.
- Built strong client relationships to facilitate timely contract renewals.
- Analyzed customer needs to deliver personalized service renewal packages aligned with operational goals.
- Contributed significantly to customer retention and repeat sales through relationship management.
- Exceeded team performance goals via proactive lead generation and follow-ups.
Account Manager
Denave India Pvt. Ltd.
Noida
04.2021 - 03.2022
- Generated sales leads for Veeam backup solutions, focusing on cloud integration with AWS and Azure.
- Qualified leads by engaging IT decision-makers on backup needs for on-premises and cloud environments.
- Leveraged expertise in AWS Cloud and Microsoft Azure to showcase Veeam solutions for data protection.
- Provided consultation on Veeam's cloud-based features to align with modern IT infrastructures.
- Conducted meetings with IT leaders to explain Veeam backup solution structures and benefits.
- Highlighted cloud integration advantages, including secure storage and proactive threat mitigation.
- Collaborated with senior sales executives to guide qualified leads through the sales process.
- Delivered customized backup solutions based on client compliance requirements and cloud strategies.
Research Analyst
Isource Opportunities
Noida
10.2020 - 04.2021
- Generated leads for Lenovo enterprise hardware, focusing on SAN/NAS solutions.
- Conducted in-depth market research to inform targeted marketing campaigns.
- Contributed to Lenovo project growth through strategic outreach initiatives.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
Intern
Youth Empowerment Foundation
New Delhi
- Compiled reports to summarize project progress for management review.
- Spearheaded recruitment of volunteers and interns, drafting clear job descriptions and defining roles.
- Facilitated distribution of rewards and appreciation certificates to enhance volunteer engagement.
Intern
Indian National Youth Foundation
New Delhi
- Compiled data from team members to enhance regular report generation efficiency.
- Streamlined onboarding processes for new team members, improving administrative task integration.
- Organized team data to facilitate timely and accurate reporting.
Education
Bachelor of Commerce - Accounting And Finance
Maharaja Agrasen Himalayan Garhwal University
Uttarakhand 07-2022
Skills
- MS Office: Word, PowerPoint
- Excel proficient in formulas such as VLOOKUP, IF, SUMIF, COUNTIF, and advanced tools like pivot tables, charts, conditional formatting, and data validation
- CRM tools (Salesforce, DSA, NextGen)
- Market research and analysis
- Communication and negotiation
- Data analysis and management
- Client relationship management
- Sales forecasting and reporting
- Cleared the CS foundation, experienced in ITR filing
- Tally ERP 9
- Consultative selling
- IT consulting
- Lead generation
- Pipeline management
Affiliations
- Street photography
- Content writing
- Acrylic painting
Accomplishments
1. Consistently overachieved sales targets
Achieved 250–300% of sales targets for three consecutive quarters at Dell Technologies, earning recognition for exceptional performance
2. Multiple R&R program awards at Denave
Received three awards under Denave's Rewards and Recognition (R&R) program for closing the highest number of deals in alignment with the sales team
3. Client commendation from Jindal Steel & Saw Ltd
Acknowledged by Jindal Steel and Saw Ltd for successfully closing deals within budget and on time, demonstrating strong client alignment, and project management
Timeline
Sales Specialist
Dell Technologies
03.2022 - Current
Account Manager
Denave India Pvt. Ltd.
04.2021 - 03.2022
Research Analyst
Isource Opportunities
10.2020 - 04.2021
Intern
Youth Empowerment Foundation
Intern
Indian National Youth Foundation
Bachelor of Commerce - Accounting And Finance
Maharaja Agrasen Himalayan Garhwal University
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