Riel Osorio
Indianapolis
Summary
Professional pharmacy technician with solid foundation in pharmaceutical practices and patient care. Demonstrates strong collaboration skills, ensuring smooth workflow and effective team dynamics. Adept at medication preparation, inventory management, and assisting in patient consultations. Known for reliability, adaptability, and results-driven mindset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead
Dunkin Donuts
04.2026 - Current
- Delivered high-quality customer service and managed kitchen operations. Tasked to maintain the cleanliness of the kitchen and supported manager with inventories and shipments.
Assistant Manager
Bibi bop Korean
02.2026 - 04.2026
- Delivered high-quality customer service and managed kitchen operations. Supported manager with inventories and task delegations to fellow employees.
Patient Observer
St. Vincent Ascension
06.2025 - 07.2025
- Monitored patients' safety and well-being, particularly those at risk for self-harm or confusion, while providing companionship and support.
- Relocated
Environmental Engineer
Crane Environmental Service
10.2024 - 06.2025
- Developed stormwater documents, and conducted erosion and sediment control inspections, documented findings, and recommended corrective actions. Coordinated with contractors to resolve deficiencies maintain full compliance.
- Parted ways on both parties
Deli Associate
Publix Supermarket
05.2024 - 10.2024
- Delivered high-quality customer service at the deli-counter and managed kitchen operations. Monitored production to reduce waste and increase end-of-day sales. Developed relationships with customers to encourage repeat sales.
- Relocated
Management Trainee/ Field Engineer
CEMEX USA
12.2018 - 06.2022
- Trained as a manager for the Building Block Department and dispatched trucks to the project site. Conducted testing of concrete on-site and to run a concrete ready-mix plant.
- Relocated
Education
B.S. - Civil Engineering
University of North Florida
Jacksonville, FL04-2018
Skills
- Management skills – held multiple management roles from various work experiences
- Leadership – takes initiative when needed and formulates a timeline to ensure productivity and completion of projects in timely manner
- Customer Service and People skills - provides enthusiasm when encountering customers and shows empathy and respect to colleague
Certification
- Stepful Online Course – Pharmacy Technician, March 2026, 4-month Online Course Completion – anticipated NHA Certification April 2026
- Florida Board of Engineer Engineer-in-Training (EIT), April 2018
- Basic Life Support (BLS), June 2024, Satisfactory of Course and Lab skills / Jacksonville, FL
- NHA ExCPT (License No. L9T4W5K8), May 2026
Timeline
Shift Lead
Dunkin Donuts
04.2026 - Current
Assistant Manager
Bibi bop Korean
02.2026 - 04.2026
Patient Observer
St. Vincent Ascension
06.2025 - 07.2025
Environmental Engineer
Crane Environmental Service
10.2024 - 06.2025
Deli Associate
Publix Supermarket
05.2024 - 10.2024
Management Trainee/ Field Engineer
CEMEX USA
12.2018 - 06.2022
B.S. - Civil Engineering
University of North Florida