Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Hi, I’m
RIGY THOMAS
Nagercoil, Kanyakumari
Summary
Overview
13
years of professional experience
Work History
Onelern (Fortuna Pix Pvt ltd)South Tamilnadu
Cluster Head
09.2023 - Current
Job overview
- Analyzed sales data to identify areas of improvement in the sales process.
- Created monthly reports that tracked key performance indicators such as customer acquisition rate, revenue growth, and customer retention rate.
- Developed strategies and plans for regional sales growth.
- Conducted regular market research to identify customer needs and preferences.
- Gained market share in new sales performance through aggressive team training.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Resolved customer complaints regarding sales and service.
- Hired and motivated high-performing sales team.
- Led, coached and developed employees to achieve sales goals.
- Achieved 1.2 crores in the 2023-24 cycle.
- Branding the company and signing the most prestigious schools in South Tamil Nadu.
- The collection ratio is 100%.
Teachmint Technologies pvt ltdKanyakumari
Area Buisness Manager
05.2022 - 08.2023
Job overview
- Indepth understanding of, product & integrated solution and its impact on student learning.
- Creation of Sales pipeline & lead generation.
- Understanding the school owner personal and requirement to pitch the appropriate solution matching their need.
- To conduct Product demo and academic discussions with schools.
- Negotiate contracts and close agreements to maximize win-win for successful partnerships to LEAD school’s mission and handover to Key Account team Maintain the CRM with timely and accurate information.
- Support the KAM team in transition from sign up till operationalisation.
- Support marketing for lead generation campaigns
- Maintain strong industry knowledge which included but not limited to competitive offerings & customer aspirations (School Owners, Teachers, Parent, Students).
- Adherence to the sales process, Products : ERP integrated with LMS.
- Determined customer needs and calculated payment options based on consultative sales process.
- Provided feedback to improve strategies, programs and initiatives.
- Communicated client priorities, delivering presence and business objectives.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Responded promptly to needs of constituents, soliciting feedback to improve service.
- Achievement : Top Performer in South
LEAD SCHOOL, Leadership Boulevard Pvt ltd
Area Manager
10.2020 - 05.2022
Job overview
- Aligned procedures and protocols with changing business demands.
- Implemented new processes and procedures tactfully and passionately.
- Boosted team morale and overall revenues by creating and implementing sales contests.
- Built lasting relationships with customers to expand client base.
- Conferred with technical and administrative staff to devise and implement corrective actions.
- Consistently achieved 100% sales increase over forecast.
- Top Individual performer, Bagged Mid year award by achieving 100 percentage target
- Qualified for next level manager as Cluster Head.
Ebix Smartclass Educational Services pvt ltd
Area Manager
06.2018 - 10.2020
Job overview
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Achievement : Highest Content Seller, Highest Revenue generator.
Eureka Forbes Limited
Sr. Team Leader
06.2017 - 06.2018
Job overview
- Developing new FDO’s in assigned Territories for business
- Responsibilities to Support/Coach the Sales Team in field
- Taking Reports from Sales Team and verifying the leads
- Monitoring the Team activities and plan
- Cold Calling
- Identifying and making contacts with new prospective distributors
- Visting retailers to making business with FDO’S
- Demonstrating our products and giving Technical assurance to client
- Attending Exhibitions and promoting our company products
HIL-C K Birla Groups
Territory Manager
04.2015 - 06.2017
Job overview
- Analyzing the competitor Accounts and over-riding/converting.
- Maintaining the Stocks details up to date.
- Visting each dealer points to built strong rapport.
- Comparing and Tracking the current sales with last year sales records to achieve the target.
- Implementing new schemes and offers to the dealers and sub-dealers.
- Supporting Secondary sales to make a pipeline to increase Primary sales.
- Handling Dealers Complaints through CMS and DIMS.
- Maintaining a good relationship with C & F and Retailers.
- Maintaining a proper details of outstanding collection plan.
- Collecting the Outstanding payments without ageing.
N.A HI Tech
Business Development Executive
10.2012 - 04.2015
Job overview
- Coordinate with Business team
- Client Acquisition
- Attend trade conferences
- Focusing on relationship-building with colleges, schools and SME proprietors
- Demonstrating our products like Student Management, Staff Management, Business
- Management software’s to client
- Arrange meetings with prospective clients
- Meeting clients at their offices, identifying their requirements and then proposing solutions
- Highlighting the benefits of the companies products and services
- Utilize networking skills to build list of prospects to contact for new business
- Visit customer locations to provide presentations to technical staffs and management.
Education
Manonmaniam Sundaranar University
B.Tech from Information And Communication Technology
03.2012
University Overview
Noorul Islam Polytechnic College
Diploma from Computer Science
03.2006
University Overview
Skills
- Operations Management
- Business Development
- Strategic Planning
- Team Building and Leadership
- Cross-Functional Collaboration
- Consulting
- Customer Relations
- Partnership Development
- CRM Software
- Customer Retention
- Lead Generation
- Sales and Marketing
Certification
Certification
- MCITP (Certified Microsoft IT professional)
Languages
English
Upper Intermediate
B2
Malayalam
Advanced
C1
Tamil
Proficient
C2
Declaration
Declaration
I hereby declare that the details and information given above are complete and true to the best of my knowledge.
Timeline
Cluster Head
Onelern (Fortuna Pix Pvt ltd)
09.2023 - Current
Area Buisness Manager
Teachmint Technologies pvt ltd
05.2022 - 08.2023
Area Manager
LEAD SCHOOL, Leadership Boulevard Pvt ltd
10.2020 - 05.2022
Area Manager
Ebix Smartclass Educational Services pvt ltd
06.2018 - 10.2020
Sr. Team Leader
Eureka Forbes Limited
06.2017 - 06.2018
Territory Manager
HIL-C K Birla Groups
04.2015 - 06.2017
Business Development Executive
N.A HI Tech
10.2012 - 04.2015
Manonmaniam Sundaranar University
B.Tech from Information And Communication Technology
Noorul Islam Polytechnic College
Diploma from Computer Science
Similar Profiles
Shanmugha Sundharam S JShanmugha Sundharam S J
IT Support Engineer at Pix Rock Vfx Pvt LtdIT Support Engineer at Pix Rock Vfx Pvt Ltd
Sukanya GhoshSukanya Ghosh
Public Relations Manager at Fortuna Public Relations Pvt LtdPublic Relations Manager at Fortuna Public Relations Pvt Ltd
Junnian LuJunnian Lu
Intern at PixIntern at Pix