Rijesh M P

Oversee and manage all day-to-day spa operations to meet business objectives.
Develop long-term strategies, performance benchmarks, and standards to deliver consistent, high-quality service.
Lead recruitment efforts to attract top talent across therapists, technicians, and front desk staff. Recruit, train, develop, and lead the spa team to deliver high performance and guest satisfaction.
Promote teamwork and a collaborative environment, placing emphasis on service excellence.
Provide direction, coaching, and motivation to team members, setting clear expectations and goals.
Participate in hotel leadership meetings and cross-department collaboration.
Create and manage staff schedules aligned with business demands, special events, and operational priorities.
Ensure all team members are trained to the highest standard.
Promote and sell spa services and treatments to maximize revenue.
Monitor individual retail performance, provide coaching and incentives to drive sales.
In collaborations with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI.

• Maximized guest satisfaction by implementing high-quality service standards, increasing customer retention.
• Developed and executed customer service strategies to enhance client experience and revenue growth and formulated, monitored budgets, reducing operational costs and maximizing revenue
• Established and enforced health club and spa regulations, ensuring compliance with safety and hygiene standards.
• Led recruitment, selection, and training of spa and wellness staff, enhancing service quality.
• Managed daily operations, reservations, inventory, and maintenance, optimizing business performance.

• Oversaw daily spa operations, ensuring efficiency and service excellence.
• Designed and implemented revenue-generating promotions and guest loyalty programs.
• Handled guest relations and service customization, ensuring a personalized wellness experience.
• Managed inventory, sales tracking, and spa performance reports.
• Planned and executed seasonal promotions and wellness events.

• Supervised spa operations, staff management, and customer service initiatives.
• Developed customized wellness programs to enhance guest experiences.
• Designed and implemented marketing strategies to drive footfall and revenue.
• Conducted inventory audits and quality control measures.

• Led daily spa operations, staff coordination, and wellness services.
• Developed and executed marketing campaigns to attract new clients.
• Conducted daily group and private yoga sessions, enhancing spa offerings.

• Spearheaded the launch of a new spa brand, including SOP development and service menu design.
• Trained staff in international wellness standards.
• Managed budgeting, financial reporting, and cost control.

• Led pre-opening planning, development, and forecasting.
• Designed and implemented spa operations and service models.
• Managed staff recruitment, training, and performance assessments.

• Supervised daily operations and customer engagement initiatives.
• Managed spa hygiene, sanitation inspections, and compliance standards.
• Developed seasonal promotional campaigns to boost revenue.

• Handled spa operations, client relations, and business development.
• Maintained standard operating procedures and service quality.

• Assisted in spa operations, customer relations, and quality control.
• Conducted individual and group yoga sessions.
• Managed sales promotions and inventory.

• Managed office administration and front desk operations, ensuring smooth workflow, visitor coordination, and efficient communication.
• Organized corporate wellness programs and coordinated health club operations, promoting employee well-being and engagement.

• Designed and delivered customized spa treatments and wellness programs.
• Researched and implemented new spa products and techniques.

• Provided Ayurvedic therapies, treatments, and yoga sessions.
• Assisted doctors in therapy training and treatment planning.