RIJISHA TC
Bengaluru
Summary
I am a seasoned IT professional with over 16 years of experience, primarily focused on SAP Basis Administration with 12+ years of relevant experience. My career journey includes roles as a Jr. System Administrator, SAP Technology Consultant, and currently, an Associate Manager at Accenture. I excel in managing complex projects, leading teams, and ensuring operational excellence in SAP environments
Overview
18
18
years of professional experience
Work History
Associate Manager
Accenture
Bengaluru
01.2019 - Current
- Leading SAP Basis team of dedicated client which is one of the Largest Bank in Australia
- Supported S/4 HANA Migration Golive at Onshore(Australia)
- Managed Change Management, Problem Management, and Incident Management
- Managed BAU support of SAP production landscapes and handled customer escalations efficiently
- Provided technical support to the team and RCA on critical incidents and followup till Incident closure
- Expertise in SAP NetWeaver , SAP CPS , SAP Convergent charging, Openest for Archiving , Autosys, Active control for Transport Management
- Worked on AIX , Linux operating system
- Participated in Monthly Governance call with Client
SAP System Manager
Accenture
09.2018 - 12.2018
- Coordinated SAP release activities among developers and clients to ensure alignment and successful implementation
- Managed transport landscape to facilitate seamless execution of client projects
- Scheduled and conducted regular meetings for project updates
- Upgraded Active Control Transport Management tool to enhance operational capabilities
SAP Basis Team Lead
Wipro Infotech
01.2013 - 08.2018
- Led SAP Basis Team of 24 team members
- Handled ECC 6 EHP 5 and Solman installations
- Conducted troubleshooting and provided analysis and problem resolution for SAP issues
- Managed database administration and Oracle 12c upgrades
Senior Consultant
Wipro Infotech
01.2012 - 12.2012
- Provided L1 and L2 support for SAP issues with proven troubleshooting skills in SAP landscapes
- Managed backend modifications for Attendance and Leave portal issues
Consultant
Wipro Infotech
07.2008 - 12.2011
- Provided L2 Support for ITC application management & troubleshooting
- Handled issues related to application functionality and database operations
Education
M.S. - System Engineering
Birla Institute of Technology BITS
10.2012
B.Sc. - Electronics
Calicut University
05.2008
XII -
Higher Secondary School of Education Kerala
05.2004
X -
Kerala State Board
05.2002
Skills
- SAP BASIS Administration
- SAP HANA
- AWS Cloud
- SAP NetWeaver Administration
- DevOps
Accomplishments
- 3rd Rank Holder - MS systems Engineering from BITS Pilani
- Best Performer of the Month Award at Accenture
- Best Performer of the Month Award, Star of the Domain - Wipro
- Spot Award for Best Technical Engineer - Wipro
- Quarterly Performance Award - Accenture
- Client Recognition on completing CPS Upgrade on agreed timeline - Accenture
- Client Recognition on smooth execution of Critical Production DR activity - Accenture
- Customer recognition on Active control upgrade - Accenture
Strengths
- Effective Multitasking, Ability to multitask, prioritize, and manage time effectively
- Communication Skill, Excellent Verbal and written communication in English
Timeline
Associate Manager
Accenture
01.2019 - Current
SAP System Manager
Accenture
09.2018 - 12.2018
SAP Basis Team Lead
Wipro Infotech
01.2013 - 08.2018
Senior Consultant
Wipro Infotech
01.2012 - 12.2012
Consultant
Wipro Infotech
07.2008 - 12.2011
M.S. - System Engineering
Birla Institute of Technology BITS
B.Sc. - Electronics
Calicut University
XII -
Higher Secondary School of Education Kerala
X -
Kerala State Board