C Builder 101 Berlin
Rijo Thomas
Product Owner
Pune
Summary
Astute professional with 8+ years of experience in payment domain seeking to use intensive leadership skills with a strong interest to learn new technologies and work in a fast-paced technical environment. Proficient in liaising with multiple stakeholders & senior leadership to optimize processes, facilitate sound decision-making & deliver compelling business values to clients. An effective communicator with excellent analytical and negotiation skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Product Owner, Petro Integrations
Aurus Tech Pvt Ltd
Pune
11.2021 - Current
- Collaborate and manage all new Gas-Station Integrations at Aurus
- Work with strategic partners to gain domain knowledge and design new architecture from scratch.
- Works with scrum team to define, prioritize and manage product backlog to deliver on product vision, goals and roadmap
- Participate in discussions with SMEs and customer to understand their requirements to create sequence flow diagrams.
- Own product roadmap and ensure it aligns with strategic goals
- Manage implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Contact all stakeholders to share changes to project scope and timelines
- Work with team leads to resolve project roadblocks
- Interact with customer on weekly basis to share development, certification and QA progress.
Product Owner, IOS AESDK
Aurus Tech Pvt Ltd
Pune
05.2021 - Current
- Leading on-going work with development/scrum team and other POs through all product/ project lifecycle, while reporting to Product/ Project Manager/ Lead PO
- Translate product requirements into user stories
- Own and prioritized product backlog to align with strategic goals
- Overseeing iOS SDK Integration of new and existing customers from initial discussions to final release.
- Manage team resource usage on parallel integration work, enhancements and bug fixes in production and UAT environments
- Interact with customers and POS Integration partners on 2-3 times daily/weekly to understand challenges, build roadmap for upcoming features and track open items.
- Increased overall productivity of team by practicing agile methodologies
Integration Manager
Aurus Tech Pvt
Pune
05.2017 - 04.2020
- Establish process across various teams within organization to ensure timely on-boarding of new stores and meet their roll out timelines.
- Handled 3 calls per day to address customer inquiries and concerns.
- Kept track of various CCT applications rolled out and ensure that each device is upgrade to latest OS, Firmware and Application.
- Tackle clients during production issues and provide quick resolutions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Senior System Analyst
Aurus Tech Pvt Ltd
Pune
05.2016 - 04.2020
- Created all troubleshooting documentation and distributed it to team members and key stakeholders.
- Completed software development lifecycle from requirement gathering to test planning, test case development and test execution.
- Designed, developed and integrated software solutions based on business requirements and objectives.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Participated in client calls on daily basis to discuss on open items and new enhancements.
System Analyst
Aurus Tech Pvt Ltd
Pune
03.2015 - 04.2016
- Integrated Aurus EMV solution into Heritage POS making changes across all existing Borland C++ modules
- Fixed multiple issues raised by client on regular basis which was tracked and maintained using defect tracking tool ISYS.
- Provided support and fixed production issues.
- Worked on Visual Source Safe tool to manage code check-in and check- out, maintain different code versions by branches and labeling.
- Provided 24x7 support to customer during release phases.
- Implemented Salted Password Hashing technique to meet PCI norms across all modules.
Software Engineer
Persistent Systems Ltd
Pune
10.2013 - 03.2015
- Worked on PMR Resolution and Defect Fixing by analyzing issues and implementing required changes in C++ modules.
- Worked on DCR (Design Change Request) which involved understanding requirements, creating Design Document and implementing feature.
- Coordinating with client on requirement gathering.
- Helping QA team for defect verification and test data creation.
- Ensured increased defect resolution count per week.
Education
Bachelor of Engineering - Computer Science
Christian College of Engineering And Technology
Chhattisgarh 06.2009 - 04.2013
Skills
C
undefinedCertification
- Certified Scrum Product Owner® (CSPO®) from Scrum Alliance® – valid till May 2024
Software
C Builder 6
Visual Studio 2012
SVN Tortoise
Visual Source Safe 2005
MySql
XCode
Drawio
Basecamp
Interests
Strength Training
Long Distance Motorcycle Touring
Timeline
- Certified Scrum Product Owner® (CSPO®) from Scrum Alliance® – valid till May 2024
05-2022
Product Owner, Petro Integrations
Aurus Tech Pvt Ltd
11.2021 - Current
Product Owner, IOS AESDK
Aurus Tech Pvt Ltd
05.2021 - Current
Integration Manager
Aurus Tech Pvt
05.2017 - 04.2020
Senior System Analyst
Aurus Tech Pvt Ltd
05.2016 - 04.2020
System Analyst
Aurus Tech Pvt Ltd
03.2015 - 04.2016
Software Engineer
Persistent Systems Ltd
10.2013 - 03.2015
Bachelor of Engineering - Computer Science
Christian College of Engineering And Technology
06.2009 - 04.2013
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