Hi, I’m
RIJUBRATA GUHA THAKURTA
IT Professional
Gurgaon,Haryana
Summary
Seasoned IT professional with over 22 years of cross-functional leadership in Data Center Operations, IT Infrastructure Management, and Telecom Network Projects. Proven track record in server administration, Infosec compliance, disaster recovery planning, and enterprise-grade service delivery. Adept in managing hybrid environments, optimizing OPEX, and implementing high-availability systems across geographically distributed locations. Innovative and strategic thinker with collaborative approach and strong leadership skills. Possesses deep understanding of business operations and financial management, with proven ability in project management and team development. Committed to driving organizational success through impactful decision-making and effective resource allocation.
Overview
26
years of professional experience
Work History
Hartron Communications LimitedGurgaon, Haryana
Senior Manager - IT & Data Center Operations
10.2021 - Current
Job overview
- Leading end-to-end data center operations ensuring high uptime and robust security across IT infrastructure.
- Managing server environments (Windows/Linux), storage systems, and Infosec policy implementation.
- Developed and executed disaster recovery and backup strategies for critical business functions.
- Coordinated deployment of ITES solutions and infrastructure upgrades within tight timelines and budget.
- Oversaw vendor engagements and optimized infrastructure for cost savings and operational efficiency.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Streamlined internal processes for financial reporting, ensuring accuracy and compliance with regulatory standards.
Geneva India Pvt. Ltd.Kolkata
Project Manager - Infrastructure & ISP Networks
06.2020 - 12.2020
Job overview
- Directed HUB-SPOKE based IPTV triple play of regional data network projects, including site commissioning and connectivity rollouts.
- Supervised project budgets, performance analytics, and aligned infrastructure planning with business KPIs.
- Improved uptime and responsiveness through enhanced monitoring and support practices.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
IoTvity Communication (P) Ltd.
Manager - IoT & Admin Services
03.2019 - 03.2020
Job overview
- Oversaw provisioning of eSIM and VLT AIS140-compliant telematics solutions from the central operations hub.
- Managed backend platforms, ensuring system availability and integration with IoT network infrastructure.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
S P Projects (IME Partner-INDUS Towers)
Technical Manager - Telecom Operations
11.2017 - 03.2019
Job overview
- Company Overview: (IME of Indus Towers)
- Supervised passive network infrastructure and ensured strict SLA adherence for tower uptime and energy systems.
- Supported data center-related services including monitoring, automation tools, and technical escalation resolution.
- (IME of Indus Towers)
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Delivered comprehensive technical training programs for site technicians, enhancing overall team competency levels.
- Completed IIPMS integration projects for 86 sites faster than expected, exacting cost savings of Rs.7 lakhs.
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
Ameliorate Commercial (P) Ltd.
Consultant - IT & Technical Administration
04.2016 - 07.2017
Job overview
- Advised on infrastructure planning, vendor management, and technology lifecycle strategies for small data facilities.
- Supported physical security systems and access control implementation.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Environ Energy Corp. (VIOM Networks)
Manager - OPEX (Power & Energy Optimization)
08.2013 - 03.2016
Job overview
- Implemented Infozech Energy Monitoring Systems to reduce power and fuel costs across distributed telecom infrastructure.
- Enhanced performance reporting and operational metrics for energy-intensive data equipment.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Mahal Infocom Pvt. Ltd.
Manager
01.2011 - 01.2013
Job overview
- Led OFC infrastructure rollouts and site operations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Sistema Shyam Teleservices Ltd. MTS
Specialist
01.2009 - 01.2011
Job overview
- Managed regional Telecom network Rollout project, MSC Integration, BSC Expansion.
- Site Acquisition & handover, Liaison with different Govt Agency for SACFA Clearances.
Netwatch Digital Solutions-AIRCEL OSCC
Operations Manager
01.2005 - 01.2008
Job overview
- Oversaw Call Center operations and IT support Leads.
Digitron Infotronics Pvt. Ltd.
BDM
01.2002 - 01.2005
Job overview
- Expanded IT solutions in retail and franchise channels.
Netwatch Online Pvt. Ltd.
Executive
01.2000 - 01.2002
Job overview
- Commissioned IT Servers and networking deployment.
Education
Computer Technology & IE, MSBTE
Integrated Diploma
Skills
- Data Center & Server Management
- IT Infrastructure & Network Operations
- Disaster Recovery & BCP Implementation
- Information Security & Compliance
- Service Delivery & SLA Management
- Project Planning & Execution
- Cost Control & Energy Optimization
- Vendor Management & Procurement
- Virtualization & Cloud Integration
- Server Management
- Oracle ERP
- CRM
- POS
- Infozech
- GSM CDMA
- OSI
- Open Source
- Asterisk
- ViciDial
- Veriint
- Firewalls
- Routers
- Switches
- LAN/WAN
- Microwave RAN
- Microsoft Office Suite
- Cloud Basics
- Virtualization
Previous Roles
- Manager, Mahal Infocom Pvt. Ltd., 2011-01-01, 2013-12-31, Led OFC infrastructure rollouts and site operations.
- Specialist, Sistema Shyam Teleservices Ltd. MTS, 2009-01-01, 2011-12-31, Managed regional Telecom network Rollout project, MSC Integration, BSC Expansion., Site Acquisition & handover, Liaison with different Govt Agency for SACFA Clearances.
- Operations Manager, Netwatch Digital Solutions-AIRCEL OSCC, 2005-01-01, 2008-12-31, Oversaw Call Center operations and IT support Leads.
- BDM, Digitron Infotronics Pvt. Ltd., 2002-01-01, 2005-12-31, Expanded IT solutions in retail and franchise channels.
- Executive, Netwatch Online Pvt. Ltd., 2000-01-01, 2002-12-31, Commissioned IT Servers and networking deployment.
Personal Information
Title: SENIOR IT INFRASTRUCTURE & DATA CENTER OPERATIONS LEADER
Timeline
Senior Manager - IT & Data Center Operations
Hartron Communications Limited
10.2021 - Current
Project Manager - Infrastructure & ISP Networks
Geneva India Pvt. Ltd.
06.2020 - 12.2020
Manager - IoT & Admin Services
IoTvity Communication (P) Ltd.
03.2019 - 03.2020
Technical Manager - Telecom Operations
S P Projects (IME Partner-INDUS Towers)
11.2017 - 03.2019
Consultant - IT & Technical Administration
Ameliorate Commercial (P) Ltd.
04.2016 - 07.2017
Manager - OPEX (Power & Energy Optimization)
Environ Energy Corp. (VIOM Networks)
08.2013 - 03.2016
Manager
Mahal Infocom Pvt. Ltd.
01.2011 - 01.2013
Specialist
Sistema Shyam Teleservices Ltd. MTS
01.2009 - 01.2011
Operations Manager
Netwatch Digital Solutions-AIRCEL OSCC
01.2005 - 01.2008
BDM
Digitron Infotronics Pvt. Ltd.
01.2002 - 01.2005
Executive
Netwatch Online Pvt. Ltd.
01.2000 - 01.2002
Computer Technology & IE, MSBTE
Integrated Diploma
Similar Profiles
Neha DhimanNeha Dhiman
Consultant Project Manager at Haryana State Electronics Development Corporation Limited-HARTRONConsultant Project Manager at Haryana State Electronics Development Corporation Limited-HARTRON
Mehak SachdevaMehak Sachdeva
IT Consultant at HartronIT Consultant at Hartron
Ishwar Dayal GuptaIshwar Dayal Gupta
Backend Developer at Hartron communication skill centerBackend Developer at Hartron communication skill center
LAKSHAY JAKHARLAKSHAY JAKHAR
Freelance Data Analyst at Deva Swimming InstituteFreelance Data Analyst at Deva Swimming Institute
Divyani PathakDivyani Pathak
Certification of Proficiency in MS Office at NIITCertification of Proficiency in MS Office at NIIT